Nirbhey Singh Pahwa Email and Phone Number
Thank you for visiting my LinkedIn page!With an entrepreneurial mindset, I love bringing solutions to the most urgent business endeavours by leveraging engineering and people. With an academic background in IT engineering and business skills harnessed over the years, I passionately practice business consulting.Open to meaningful networking. I would welcome your conversations on topics involving technology, startups, business, growth, sales, consulting and gaming (e-sports).Skills:SalesPre-SalesProject ManagementCustomer Success ManagementLeadershipPublic SpeakingAutomation ToolsCustomer SuccessCertifications:Gainsight: Customer Success Leader Certification - Level 3Gainsight: Advanced Customer Success Manager Certified Professional - Level 2Gainsight: Customer Success Manager Certified Professional - Level 1Dale Carnegie Professional Business TrainingAMCAT Certified Proficiency in EnglishAMCAT Certified Data Processing SpecialistAMCAT Certified Software Engineer - IT ServicesAutomation Anywhere (AA) Certified Professional Developer
Vertex Inc.
View- Website:
- vertexinc.com
- Employees:
- 1336
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Manager, Customer SuccessVertex Inc. Apr 2024 - PresentBuilt various CSM Teams from the ground up for Vertex Inc. My 8 CSMs advocate for 600+ customers with >$50M book value for the client. Have built strategies, SOPs, and hired resources for teams like Pooled CSM (Customer Success Managers), CSA (Customer Success Associates), and CSOS (Customer Success Onboarding Specialists) from their inception to date. Also involved in training and development of the Customer Success Org.
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Manager, Customer SuccessSigma Solve Inc | Enterprise Software Development Nov 2021 - Apr 2024RemoteBuilding various CSM Teams from the ground up for a major US tax processing client. My 8 CSMs advocate for 500+ customers with >$50M book value for the client. Have built strategies, SOPs, and hired resources for teams like Pooled CSM (Customer Success Managers), CSA (Customer Success Associates), and CSOS (Customer Success Onboarding Specialists) from their inception to date. Also involved in training and development of the client's Customer Success Org. -
Managing PartnerCloud Counselage Pvt. Ltd. Jul 2019 - Oct 2021Mumbai Area, IndiaWith multiple business units under my purview, my core responsibility was to increase the business reach of Cloud Counselage PAN India while ensuring the customer success of our global clients. My roles and responsibilities included IT sales, business development, product solutions & design, and functional business growth. -
Presales ConsultantLti - Larsen & Toubro Infotech Apr 2019 - Oct 2019Mumbai Area, IndiaFor key accounts of the company, working on multi-million dollar RFPs, RFIs and RFQs by providing high ROI yielding technical solutions. Assisted our sales team in qualifying prospects through discovery sessions. Participating in strategy meetings with the marketing team to enhance GTM strategy for new products and offerings. -
Software EngineerLti - Larsen & Toubro Infotech Oct 2018 - Mar 2019Mumbai Area, IndiaWorking on the upcoming technologies such as blue prism and automation anywhere. Using AI and OCR for cost-efficient, client-centric Robotic Process Automation (RPA) solutions. Worked for one of the largest banks in the United States.
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Graduate Engineering TraineeLarsen & Toubro Infotech Ltd Oct 2017 - Oct 2018Mumbai Area, IndiaWorking on the upcoming technologies such as blue prism and automation anywhere. Using AI and OCR for cost-efficient, client-centric Robotic Process Automation (RPA) solutions. Worked for one of the largest banks in South Africa (SA).
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Jr. Software DeveloperAdvarisk Aug 2017 - Oct 2017Mumbai Area, IndiaWorked as a prominent technical team member, built many in-house tools such as search engine and XBRL viewer. My responsibilities also included client support for technical issues on all ventures endeavored by SLO technologies. Also worked on a product based on natural language processing (NLP) and Python. -
Core Team Member - Vit Acm Students ChapterAcm, Association For Computing Machinery Aug 2014 - Aug 2015Mumbai Area, IndiaManaging events and regulating the College committee to my level. Handling projects made by us and undertaking of new technical and management challenges came across by the committee.
Nirbhey Singh Pahwa Skills
Nirbhey Singh Pahwa Education Details
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Information Technology
Frequently Asked Questions about Nirbhey Singh Pahwa
What company does Nirbhey Singh Pahwa work for?
Nirbhey Singh Pahwa works for Vertex Inc.
What is Nirbhey Singh Pahwa's role at the current company?
Nirbhey Singh Pahwa's current role is Manager, Customer Success.
What schools did Nirbhey Singh Pahwa attend?
Nirbhey Singh Pahwa attended University Of Mumbai.
What skills is Nirbhey Singh Pahwa known for?
Nirbhey Singh Pahwa has skills like Java, Sql, Microsoft Office, Research, Leadership, Public Speaking, Programming, Customer Service, Pl/sql, Project Management, Management, Software Development.
Who are Nirbhey Singh Pahwa's colleagues?
Nirbhey Singh Pahwa's colleagues are Lane Winter, Enow T., Janine Kopf, Stephen Watts, Tim Butts, Lori Shiel, Sarah Leonard Arroyo.
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