A highly motivated, self-driven, and result oriented with rich & varied technology experience across industries. Skilled in Pre-sales, Requirements Analysis, Project Management, Agile, ITIL, PL/SQL, and Software Development Life Cycle (SDLC).I am passionate and proficient in customer-focused with service delivery, estimations, keeping the team highly motivated and productive, and client account management expertise, with a track record of improving efficiency.Based on a solid understanding and demonstration of skills to successfully deliver proactive client support as a trusted advisor in solving clients' problems and proposing solutions.Experienced in building high-performance applications to improve the support team's efficiency and create high customer value and customer satisfaction.A wide range of application support and development experience in IT including significant 24x7 incident management, managing the transition of many small and large project implementations.My strength is in solving problems by leveraging my analytical skill.