Nirvaad Bodasing Email and Phone Number
Nirvaad Bodasing work email
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Nirvaad Bodasing personal email
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I have over 20 years of work experience across various national and international corporates.My strengths allow me to lead teams, encourage critical thinking, build networks, attain buy-in and manage risks across the organisation which results in growth and profitability for the organisation.I believe in a embedding a continuous improvement and risk mitigation mindset across the organisations that I have worked in, resulting in exceeding customer expectations and employee satisfaction. I focus on defining, streamlining and embedding processes and procedures ensuring a direct positive net effect to the bottom line.My passion lies in business strategy, leadership and organisational effectiveness.Inputs would include process mapping as is, risk and compliance audits, voice of customer, NPS, ISO readiness, CX etcSummary of qualifications:ND: Engineering (process instrumentation and control)Six Sigma Green Belt certifiedISO Lead Auditor and Trainer 9001, 14001, 18001Certified GDPR DPOStandard Bank leadership certificatePrevious positions held:Head business process and risk - SynergyDeputy general manager quality and customer experience - sub Saharan Africa (22 countries) - VFS GLOBALRegional process manager credit capabilities East Africa (6 countries) - Standard Bank Nirvaad Bodasing0605635475bodasingnirvaad@gmail.com
International Call Group
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Shared ServicesInternational Call Group Feb 2024 - PresentSouth AfricaThe Head of Shared Services is responsible for strategically directing and managing the Shared Services function to align with organizational goals. This role involves overseeing daily operations, ensuring high performance, and meeting service level agreements. The position includes leading and developing a team, engaging with stakeholders, and implementing process improvements. Additionally, the Head manages the department’s budget, ensures compliance with regulations, and drives change management initiatives to enhance efficiency and effectiveness.
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Executive DirectorStabod Outsourcing Dec 2020 - Jul 2024Managing Exec - Consultant
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Head: Business Process And RiskSynergy Contact Centre Jan 2020 - Nov 2020The duties involve keeping senior management informed about changes in regulations, legislation, and best practices, and how these affect the organization. Responsibilities include ensuring adherence to organizational policies and procedures, setting up systems to monitor compliance, and liaising with business teams to maintain and update processes. The role also entails managing the delivery of projects, supporting group initiatives, and collaborating with stakeholders to meet business needs. Additionally, the position involves championing the organization's vision, driving process improvements, establishing controls, conducting internal audits, and ensuring corrective actions are taken based on audit findings. -
Regional Quality Manager (Deputy General Manager) - Sub Saharan Africa 22 CountriesVfs Global Services Sep 2013 - 2019The duties include updating senior management on regulatory and legislative changes and their impact on the organization. The role ensures compliance with organizational policies, sets up systems for monitoring adherence, and works with business teams to maintain processes. It also involves managing project delivery, supporting group initiatives, collaborating with stakeholders, and promoting the organization’s vision. Additionally, responsibilities include driving process improvements, establishing controls, conducting internal audits, and overseeing corrective actions based on audit findings. -
Manager Credit Processes East Africa (6 Countries)Standard Bank Dec 2010 - Mar 2013• -
Process Improvement EngineerStandard Bank Jun 2008 - Nov 2010•
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Mis AnalystStandard Bank Dec 2002 - May 2008ATM reporting
Nirvaad Bodasing Skills
Nirvaad Bodasing Education Details
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S4 Electrical Engineering -
The Knowledge AcademyGdpr Dpo -
Tuv SudAuditing
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Juran InstSix Sigma Green Belt
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Tongaat Secondary
Frequently Asked Questions about Nirvaad Bodasing
What company does Nirvaad Bodasing work for?
Nirvaad Bodasing works for International Call Group
What is Nirvaad Bodasing's role at the current company?
Nirvaad Bodasing's current role is Customer Experience, Process re-engineering, Risk management, Business Strategy.
What is Nirvaad Bodasing's email address?
Nirvaad Bodasing's email address is bo****@****ail.com
What schools did Nirvaad Bodasing attend?
Nirvaad Bodasing attended Durban Institute Of Technology, The Knowledge Academy, Tuv Sud, Juran Inst, Tongaat Secondary.
What skills is Nirvaad Bodasing known for?
Nirvaad Bodasing has skills like Six Sigma, Six Thinking Hats, Thinking Outside The Box, Lateral Thinking, Global Leadership, S4 Electrical Engineering, Negotiation, Green Belt, Business Process Mapping, Credit, Iso 14001, Iso 9000.
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