Customer Success Analyst
Current
Sep 2024 - Present
AeroLeads people directory · profile
Nishat Fathima Email & Phone Number
Customer Success Analyst
at
insightsoftware
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Analyst
Location
Bengaluru, Karnataka, India
Company size
Who is Nishat Fathima? Overview
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Quick answer
Nishat Fathima is listed as Customer Success Analyst at insightsoftware, a company with 572 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Nishat Fathima.
Nishat Fathima previously worked as Customer Success Associate at Exotel and Customer Success -Intern at Exotel. Nishat Fathima holds Btech - Bachelor Of Technology, Mechanical And Automation from Amity University Gwalior.
Company email context
Email format at insightsoftware
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insightsoftware
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Profile bio
About Nishat Fathima
Transforming relationships into partnerships for over 3+ years and delivering results. From rescuing customers from support black holes to unlocking hidden revenue opportunities. My secret weapon? A sprinkle of empathy, a dash of problem solving and a whole lot of dedication. My passion lies in empowering customers to achieve their goals while exceeding their expectations.
Current workplace
Nishat Fathima's current company
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Insightsoftware
3 roles
Nishat Fathima work experience
A career timeline built from the work history available for this profile.
Customer Success Associate
In my role as a Customer Success Associate at Exotel, I was responsible for maximizing revenue through upsell and cross-sell strategies, managing renewals for over 620 accounts, and resolving customer queries on products and pricing. I also conducted regular QBR and MBR meetings with clients to ensure their satisfaction and monitored customer usage to.
Dec 2021 - Jul 2024
Customer Success -Intern
In my role as an Intern at Exotel, I handled onboarding calls and tickets for new customers, ensuring a smooth transition into our services. I also engaged in negotiations with clients to understand their needs and address any queries they had, ultimately improving customer satisfaction levels. Additionally, I monitored CSAT scores to gauge client.
Jun 2021 - Nov 2021
Team & coworkers
Colleagues at insightsoftware
Other employees you can reach at insightsoftware.com. View company contacts for 572 employees →
SS
Salim Syed
Colleague at InsightsoftwareRedmond, Washington, United States, United States
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MG
Mahender Geetla
Colleague at InsightsoftwareHyderabad, Telangana, India, India
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VK
Vladimir Kichukov
Colleague at InsightsoftwareLondon, England, United Kingdom, United Kingdom
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JB
Jeffrey Bergman
Colleague at InsightsoftwareRaleigh-Durham-Chapel Hill Area, United States, United States
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DK
Divyasree Kasoju
Colleague at InsightsoftwareHyderabad, Telangana, India, India
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TB
Theresa Bui
Colleague at InsightsoftwareVancouver, British Columbia, Canada, Canada
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OK
Om Kirdoliya
Colleague at InsightsoftwareRajasthan, India, India
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CM
Christoph Möhring
Colleague at InsightsoftwareGreater Hamburg Area, Germany
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CK
Cameron Kiani
Colleague at InsightsoftwareWashington, District Of Columbia, United States, United States
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JC
Jane Curran
Colleague at InsightsoftwareNew York, New York, United States, United States
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Salim Syed
Colleague at InsightsoftwareRedmond, Washington, United States, United States
View →
MG
Mahender Geetla
Colleague at InsightsoftwareHyderabad, Telangana, India, India
View →
VK
Vladimir Kichukov
Colleague at InsightsoftwareLondon, England, United Kingdom, United Kingdom
View →
JB
Jeffrey Bergman
Colleague at InsightsoftwareRaleigh-Durham-Chapel Hill Area, United States, United States
View →
DK
Divyasree Kasoju
Colleague at InsightsoftwareHyderabad, Telangana, India, India
View →
TB
Theresa Bui
Colleague at InsightsoftwareVancouver, British Columbia, Canada, Canada
View →
OK
Om Kirdoliya
Colleague at InsightsoftwareRajasthan, India, India
View →
CM
Christoph Möhring
Colleague at InsightsoftwareGreater Hamburg Area, Germany
View →
CK
Cameron Kiani
Colleague at InsightsoftwareWashington, District Of Columbia, United States, United States
View →
JC
Jane Curran
Colleague at InsightsoftwareNew York, New York, United States, United States
View →
4 education records
Nishat Fathima education
Btech - Bachelor Of Technology, Mechanical And Automation
Minor Course In English Literature, English Language And Literature, General
Intermediate, Mpc
High School
Vikas The Concept School
FAQ
Frequently asked questions about Nishat Fathima
Quick answers generated from the profile data available on this page.
What company does Nishat Fathima work for?
Nishat Fathima works for insightsoftware.
What is Nishat Fathima's role at insightsoftware?
Nishat Fathima is listed as Customer Success Analyst at insightsoftware.
Where is Nishat Fathima based?
Nishat Fathima is based in Bengaluru, Karnataka, India while working with insightsoftware.
What companies has Nishat Fathima worked for?
Nishat Fathima has worked for Insightsoftware and Exotel.
Who are Nishat Fathima's colleagues at insightsoftware?
Nishat Fathima's colleagues at insightsoftware include Salim Syed, Mahender Geetla, Vladimir Kichukov, Jeffrey Bergman, and Divyasree Kasoju.
How can I contact Nishat Fathima?
You can use AeroLeads to view verified contact signals for Nishat Fathima at insightsoftware, including work email, phone, and LinkedIn data when available.
What schools did Nishat Fathima attend?
Nishat Fathima holds Btech - Bachelor Of Technology, Mechanical And Automation from Amity University Gwalior.
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