It Support Engineer
Current• Installing and configuring computer hardware, software, systems, networks, servers, telephones, printers and scanners.• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.• Repairing and replacing equipment as necessary. Research and identify solutions to software and hardware issues.• Experience in data management software’s for taking care of company data.• Monitoring, Maintaining & securing all Company data. • Taking back up from the systems and emails. • Web Designing & Web Hosting & development. • CCTV Installation & Troubleshoot. • Handling PABX telephone system and monitoring call records through PABX system. • Attendance management software’s handling & Troubleshoot. • End to End responsibility to ensure the availability of hardware infrastructure for development needs• Cisco ASA/PIX and CSS load balancers, VPN, DNS, Routing/Switching and IP/Sub netting and CIDR.• DNS. (A records, CNAMES, MX records, Authority Section, TTL values)• Switching (VLans, STP, trucking etc.) and general networking.• IP routing, TCP/IP ports and services. Different levels of the OSI model and exposure to operating systems. (Windows server and Linux)• Performs complex storage and server data backup, data migration and disaster recovery operations.• Administer Cisco routers, switches, firewalls, phones, personal digital assistants, Smartphone’s, software deployment, security updates and patches.• Talking to staff or clients through a series of actions either face to face or over the telephone to help set up systems or resolves issues ( Online Troubleshoot).• Perform other related duties if required.