• Created user flow diagrams on applications used by legacy companies during a merger• Wrote SQL scripts for comparing and analyzing services of different legacy applications• Created detailed documentation for Excel macros for modifying prepaid cards• Conducted internal client interviews to gather and document requirements for a new merged application

• Worked with the U.S. marketing team to create strategies to market a studying app to U.S. students• Analyzed academic and lifestyle trends for high school and college students to implement marketing strategies• Provided reports and worked with the technical team to add features and improve experience for 10,000 users

• Discovered operations of the human resources department and explored the various functions of the club• Organized club details and 250+ employee records through Excel and JONAS software• Created flyers and club employee announcements utilizing communication skills

• Discovered business operations and processes of orders and employee management systems• Helped manage servers and network connections for Alpharetta location• Learned advanced Excel skills such as conditional formatting, advanced charting, pivot tables, VLOOKUP, and Visual Basic for Applications to create a budget for a $1 million order• Contributed to adding 1000+ employees’ Office 365 accounts and mobile phone records to the database system

• Collaborated with 4 small businesses to materialize business website requirements• Increased traffic to company websites by 50% and led to 30% more orders through building customized websites using UX design, web hosts, and technologies: HTML, CSS, & JavaScript