• Heading and directing a team handling Incident Management, Escalation Management, Change Management and Problem Management based on ITIL framework.• Coordinating with Network Operations Centre (NOC) and supporting field network operations on a 24*7 basis.• Coordinate and collaborate with various stakeholders in order to ensure completion of various projects such as Network Deployment, Network Upgrades and Network Consolidation.• Handling P1/P2 fault tickets and troubleshooting complex network issues.• Interacting and communicating with the Planning, Quality and Projects Teams; providing resolutions to the teams on priority in accordance with the requirements.• Facilitate delivery on agreed KPIs and ensuring proper SLA Management.• Ensuring adherence to the organizational requirements to ensure delivery of quality services to the stakeholders.• Preparation of RAN annual budget, negotiation with finance team, supplier management and cost control.• Inventory management of the circle in charge of inventory availability and spare management.• Infra structure provider governance manager in charge of governance of more than 8400 sites and 6 IPs.• Leading, training and developing team members.

Lead operations, deployment and quality of Trivandrum BSS cluster and Transport network.4G/3G/2G/OFC mux implementation in cell sites based on inputs from planning and transmission inputs.New site selection based on inputs from business and RF teams.Operations and maintenance of 4G/3G/2G nodes, OFC muxes, RNCs, MW and fibre Media.Drive Infra providers for RFIs for new locations, and infra upgradations for 4G/3G/2G and Ofc mux upgradationsImproving KPIs of 4G/3G/2G sites by analyzing reports and taking corrective actions.Maintaining an network uptime of above 99.95%.Network customer complaint resolution within TaT.Electrical in charge of MSC electrical infrastructure. Identification and management of venders for timely and cost effective completion of operations and projects.Handle crisis situation, like adverse weather conditions, public issue etc in coordination with IP venders.Continuous monitoring of Project scope, cost and schedule against set baselines. Seamless coordination with internal stakeholders like commercial team for budget release, purchase order issue, and timely materials delivery.OPEX reduction and control.Attend operations and project review meetings with venders and present project status, progress and following month’s action plan.Ensure proper booking of project cost through timely measurement, invoicing, punching move orders and MRN in system. Regular monitoring of open purchase orders and warehouse inventory to avoid fund blockage, liquidate idle resources.Management of cost towards unknown risks, contingency activities, additional works etc. through formal approval process.Team management, mentoring, appraisals and reviews.

Field engineer in charge of uptime and KPI management of 2G GSM network.New site integration and commission.GSM network KPI improvement.Site selection based on inputs from RF team. Negotiation with landlords for new site rentals.Various operational report preparation and forwarding.