Nishant Patel Email & Phone Number

Waterloo, Ontario, Canada

• Create test cases for each story in the Epic. • Execute test plan for functional, validation, regression and end-to-end testing for web application in a micro-service based broadcast solution.• Participate in all Scaled Agile Framework(SAFe) processes including sprint planning, daily stand-up, sprint retrospective, story grooming, release planning and sprint demos.• Responsible for deploying, maintaining and testing High Availability(HA) clustered environment.• Responsible for ensuring each product/feature release meets well defined high quality standards.• Responsible for pushing new packages for continuous integration and deployment.• Provide estimates for all QA activities.• Ensure end user documentation correlates with program functionality.Environment: Scaled Agile Framework(SAFe), Jira, Artifactory, Chocolatey, HA Environment, Hyper-V, HPE, SNP, Chrome, PostgreSQL, HTML, Javascript, XML, JSON.

Kitchener, Canada Area

• Developed and executed test cases for unit, integration, system, acceptance, regression, system and performance testing.• Identified, analyzed and documented defects found during testing, such as bug replication and verification, end-to-end tracking of all issues found, escalated issues to developers and verified fixes.• Collected test data, developed new test metrics and techniques to maximize testing efficiency.• Installed, configured and maintained software as well as hardware configurations to support various testing scenarios prior to beta release and GA.• Used the latest media industry hardware and software applications to perform manual as well as automated analysis, verifications and validation.• Participated in planning, estimation and prioritization processes for all testing activities in the agile development team with daily scrum meeting and bi-weekly sprint meeting.• Assisted with the implementation of automated test scripts using Python.Environment: Jira, Confluence, Scaled Agile Framework(SAFe), Scrum, Windows, MacOS, Azure, Hyper-V, iLo, Powershell, Jenkins, Chocolatey, Java, C++, Python, JSON, JavaScript, Compressed Media Analyzer (CMA), MPEG-4, MPEG-2, Transport Stream, Uncompressed IP video, audio and ANC (i.e. 2022-6, 2110).

Burlington, Ontario, Canada

• Designed and implemented a framework for automating tests on video and audio files using Python.• Design Python scripts for day-to-day testing for Developers, QA team and customers.• Participated in the Scrum process as a member of the team.• Responsible for MPEG test generation and monitoring.• Monitor and control all Evertz devices using SNMP software.• Wrote test plan and created test cases for compression products to ensure they met customers requirements and were compliant with international standards.• Installed ASI Multiplexer in the lab and test procedure according to customers requirement and classifications.• Worked with developers, Engineers and QA team to ensure that major bugs/issues were fixed and integrated before releasing it to the customers.

Burlington

• Used StreamXpert and Compressed media Analyzer (CMA) to determine video and audio fidelity to ensure customer requirements were met. Group of pictures analysis was completed to ensure time synchronization.• Verify functionality of decoders and encoders.• System level testing and firmware/software validation for a specific product line.• Collaborate with development team to plan tests through product design cycle.• Worked with QA team to ensure that all QA tests were carried out on time and in full• Develop test cases scripts and reports.• Troubleshooting various products ie.multiplexers, Tektronix, codecs.• Installed and configured encoder, decoders, transcoder, videos router, and switches inside the R&D lab.• Gained overall broadcast engineering exposure.

Toronto, Canada Area

• As a member the Technical batch support analyst team, we provide on-site support on a 24x7x365 basis to ensure that the execution of scheduled batch jobs and other related activities are completed successfully.• Respond to assigned and prioritized incident and request tickets from the Service Desk to required service levels.• Regularly update the ticket tracking system with status and fixes.• Coordination and monitoring of job scheduling activities on various platforms with clients and internal support teams to ensure that client environment are operating within standard parameters.• Prioritize the significance and importance of event timings when considering next steps to reduce the impact on operations.• Coordinated with other teams and vendors to perform required tasks for smooth operation of Global Command Centre (GCC).• Document and follow up on shift turnover issues.

Bachelor Of Science (Bsc), Computer Science

Computer Systems Technician - Software Engineering, Computer Software Technology/Technician