• Lead network consultant on Mackenzie Vaughan Hospital project worth $80 million, the first hospital in Canada to feature fully integrated smart technology systems and medical devices that can speak directly to one another to maximize information exchange• Design, deploy, configure, test and manage wired and security infrastructure with 25000 ports as per RFP and customer requirement• Consult with multiple vendors and subject matter experts to figure out their requirements and incorporate it in the network design• Perform network and security assessment and workshops for customer.• Experience implementing Security products and technologies like firewall (Cisco and Palo Alto NGFW), Cisco Umbrella DNS Security and Cisco Email Security• Experience implementing Microsoft Azure Cloud• Implemented Cisco DNA Center Appliance to manage network infrastructure and automate network changes• Programmed and automated different switch configuration and management using Python scripting• Designed and implemented Cisco Meraki solution including switches, routers, firewall and VPN concentrator for multiple customers• Conducted Microsoft Compliance workshop for customers

• Maintain, administer and troubleshoot local area network (LAN), wide area network (WAN), low latency network, mainframe network, optical network, Internet connection and peripheral equipment.• Monitor and manage network alerts using monitoring tools like Spectrum, Sevone, syslog, etc.• Work with vendor Advanced Services to identify undocumented issues, identify new bugs in the software and implement the recommended course of action.• Plan and implement configuration changes. It includes upgrading code to the latest certified code, inserting new configurations as requested by business units, installing new devices and decommissioning old ones.• Monitor and troubleshoot wireless issues (AP and WLC) using Cisco Prime• Work with Data center and field technicians to install hardware; troubleshoot and resolve issues remotely• Co-ordinate and work with different teams within and outside Morgan Stanley to complete the task• Proactively analyse and monitor system performance; troubleshoot network problems and outages; failover to the backup system if necessary and recommend solutions to maximize system performance.• Monitor network usage to ensure efficient bandwidth utilization• Address issues faced by users or business units in a timely manner and to their satisfaction• Work with different vendor’s TAC to identify the root cause of alarms and arrange RMA for defective hardware.• Document troubleshooting steps, post incident reviews and root cause in ServiceNow.• Provide detailed and summary updates of major incidents/disruptions to the team and client executives on a timely basis. • Conduct training session for the team members and handle escalation from business units.• Consult and work with training and documentation team to update and create new procedures for the network infrastructure• Participate in educational opportunities, training sessions and got different vendor certifications

Troubleshoot computers, audio-video equipment and peripherals in the classroom. Install and solve issues related to applications and software on computers for students and faculty.

• Design and implement Contact Centre Technology solution for customers.• Gather requirements from client and design the solution after consultation with different stakeholders• Deploy the solution in a test environment, conduct User Acceptance Test (UAT) with customer and provide post implementation support• Provide training and documentation to the operations team before handover• Successfully completed migration of Contact Centre Technology (Volume of 19860 calls) for Bharti Airtel Ltd.• Extensive experience working in Data Center environment• Extensive hands-on experience configuring and troubleshooting Cisco routers, switches, Nortel MPS 1000, Multi-service switch, Avaya Voice solutions and Solaris server.• Design and develop CTI application and reporting solution for customers.