EXPERIENCE SUMMARYCurrently working with “Presales/Solution Architect/System Engineering/Business Development” team in Spirent Communication, San Jose, CA, USA for global Key account “Cisco USA” since August 2019 to expand and grow Spirent Product lines business with sense of urgency and my responsibilities are: -➢ Responsibilities: -▪Understanding customer technical requirements & challenges, proposing the right Spirent solution (i.e., L2-L7, Cloud/NFV, Mobility, WAN Emulator, Wi-Fi, Automation, etc.)▪Exploring new Opportunity/follow-up▪Regularly meeting Customers and building relationship▪Spirent Product and Solution Presentation▪Conducting Demo and POC with customer technical team to let them understand our solution features, and capabilities in details▪BoM/BoQ preparation▪Competitive updates▪Product roadmap session▪Technical and customer updates on SFDC▪Product training to customer▪Regularly meeting Customers i.e., Cisco San Jose team and Exploring new Opportunity▪Explain Spirent products KPIs and why Spirent solution is different/unique and better than others.▪Co-ordination with Sales, Product Marketing and Product Development team▪Handling Post-Sales support escalation▪Handling Critical Issues & Challenges in Field Managing Support Team▪POC Report Preparation & Presentation with Customers Technical Follow up with Customer & Product Team▪Worked on RFP/RFI and Tender for technical Compliance, BoM and Solution Document preparation▪Organizing Webinars on latest Technology and solutions▪Participation in Public marketing Events for ex. RSA, Cisco SecCon, etc.➢Got an exposure to work with all categories of Spirent customers for ex. NEM, SMB, Service Providers, ISP, Govt. R& D, Defense, Hyperscaler, GSI, etc.➢Also got an opportunity to work on many $M+ Deals/RFP/Tenders with Indian Govt. & Defense and Indian/SAARC Carrier Accounts from scratch on technical and business development and helped Spirent to WIN those opportunities against competitions.Technical Knowledge: -▪Domain knowledge: -▪L2-L3 & L4-L7 Networking▪SD-WAN, SASE, Application & Security▪Application and Security: - HTTP, HTTPs, FTP, DNS, Telnet, VoIP (SIP), RTSP, Video, RFC 3511, Telnet, TCP, UDP, Volumetric DDoS, Malware, DPI, Attacks, etc.▪Ethernet Technology: - 1G/2.5G/10G/25G/40G/50G/100G/400G/800G▪WiFi ▪Benchmark Testing: - RFC 2544/2899/3918/3511, Y.1564▪L2 Protocols: - MAC, LAG/LACP, STP/RSTP, LLDP, VLAN, PFC▪Access Protocols – PPPoE, DHCP, IGMP, IPTV, 802.1x, etc.L3 Protocols - OSPF, BGP, MPLS▪NFV/Virtualization –VMWare ESXI, vSphere, KVM,AWS
Listed skills include Testing, Snmp, Networking, Sip, and 12 others.
