Nithin Thomas Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai Marina, Dubai, United Arab Emirates

Dubai, United Arab Emirates

•Excellent communicator and ability to build relationships with Buyer, products, development and operational teams.•Passionate about the brand, Handling logistics and supply chain of products for ACE, Plugins, Toys R US and Robinsons, digital retailing and activities related to the success of e-commerce function including merchandising, marketing, and catalogue and internet design.•Experienced in image management process for web and a skilled professional in delivering digital media.•Responsible for planning and scheduling the daily product shoot for ACE, Plugins and TRS. Managing the Renaming process for images after the product shoot, uploading the products to the server/web and coordinating with the merchandising team to map the products. •Actively monitoring delisted products of ACE and an approver for deactivating from the web.•Managing the Image correction Tracker, Daily Production Tracker for future Business Analysis and report all the trackers to the Management heads.•Managing the product update requests from the buying team for imagery.•Communicating with the warehouse team regarding SKU’s which are not in display, responsible for incorrect images and re-sizing on the site for all the brands.•Coordinating with the Master Data Team regarding incorrect description of the product and ensuring the necessary changes are incorporated in SAP.•Analyzing the products with the correct Barcodes, identify if the product has different colors with the same Barcodes. Intimate the same to the Vendor /Supplier to resolve it.•Reporting and Recording Damaged products to the Logistics team received at the digital retail studio.•Generate requests for SKU’s which do not have content or image to the logistics team and the products are delivered to the warehouse and adhoc activities are carried forward through a Delivery order and cross analyze between the DO and the initial generated request and if the products are missing then report back to the Logistics Team.

Bengaluru Area, India

• Hand-on experience with SAP, CRM, and ISU.• Checking quality for the Team, providing feedback and training the team.• Resolve Defects related to the Process and interact with the team and solve it • Create bills for Electricity and Gas for the customer.• Set up a direct debit for the customers as a mode of payment.• Investigate the customer‘s request so that they receive the correct bill every month.• Fixing Defect on the first instance so the issues get resolved.

Bengaluru Area, India

• Handled Mortgage and Utility for the USA region for nearly 2 years.• Responsible for taking decision on financial expenses on maintenance of foreclosed assets. • Direct authority to approve payments for completion of work to the vendors on preserving and maintaining foreclosed assets.• Ensure Scheduled/Statement of Work adherence is successfully completed on the given time.• Act as a liaison between the Business unit, Vendor base, Realtors and Brokers to resolve payment issues • Quality checks payment batches and process vendor invoice.• Provide strategic direction & manage multiple business partner relationships.• Handle property issues such as property preservation, tenants, and city code violations.• Handling high level escalations actively from different stakeholders and having them closed with positive resolution within the given timelines. (Outbound, Inbound and through Emails)