Nithya Ramesh Email & Phone Number

Aspiring IT professional currently pursuing a Bachelor of Science in Artificial Intelligence and Machine Learning, with a strong passion for developing innovative AI solutions. I have hands-on experience in creating AI-driven applications, including a Conversational E-commerce Chatbot developed during my internship at Accent Techno Soft. The chatbot was built using Python and NLP, designed to enhance customer service and user engagement by streamlining communication and reducing response times.With a solid foundation in Python, C Programming, R, and web development (HTML/CSS), I am continuously expanding my skills through certifications. I have completed certifications in MongoDB Python Developer Path and Introduction to MongoDB for Students.To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

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  Python Developer

  Accent Techno Soft

  May 2024 - Jun 2024 - Coimbatore, Tamil Nadu, India

  E-Commerce Chatbot using Python with AI- Developed a conversational chatbot designed to assist users in navigating an e-commerce platform, offering product recommendations, order tracking, and customer support. - Utilized Python and Natural Language Processing (NLP) to interpret user inputs, enhancing user engagement through dynamic and context-aware interactions. - Implemented AI-driven features such as machine learning-based recommendation systems and personalized product suggestions based on user behavior and preferences. - Integrated chatbot with backend services to handle queries related to product inventory, order status, and shipping details. - Trained the chatbot using large datasets to improve response accuracy and natural conversation flow, continuously enhancing the bot's performance with feedback loops and optimization techniques. - Ensured seamless customer experience by handling various user intents such as FAQs, product search, and troubleshooting issues.