Nitij Mathur Email & Phone Number

Gurgaon

• Demonstrate in depth knowledge of the process, competencies and principles for SGWI Operations.
• Validating operational requirements are met.
• Participate in project related meetings; understanding client requirements
• Responsible for overseeing the transfer of key information necessary for operational support and acceptance of solutions deployed into operations.
• Document processes for ongoing operations support including delivery of checklist to Ops team.
• Provide input and approval for exception based service requirements.

Gurgaon

• Process Payroll for approx. 50,000 across North America.
• Process employee data (new hires, changes, additional earnings)
• Process employee Time & Attendance data from the Time system to payroll and reconcile variances utilizing tools in the Time and payroll systems.
• Approve and release time in the time system and also work on any exceptions.
• Ensure that clients’ payrolls are processed timely, accurately, and compliantly.
• Assist employees in registering for or resetting access to online portal.

Gurgaon, India

• Worked for client ‘Bank of America’ as HR Benefits Administrator
• Part of the implementation Team for the client ‘Canadian Imperial Bank of Commerce’
• Worked as a HR Benefits Administrator for the client ‘Canadian Imperial Bank of Commerce’
• Resolving BAC associates query regarding their HR benefits through calls, live web chat and eServices
• Handling US HR Benefits which includes Health & Welfare, Payroll Administration, Workforce Administration, Time and Labour, Performance Management, Talent management and Learning
• Handling Team query and assisting them on live web chats by giving constructive feedback

Bachelor’S Degree, Commerce & Economics, 1St

High School, Business/Commerce, General

Activities and Societies: Debate Team

Education record