Nitin Kumar Email & Phone Number

United States

• Alertus hardware and software solutions, Manager Alertus server, Active Directory design, expertise in application support involving REST and API integrations, Cisco and/or Avaya VOIP solutions, IT security principles.
• Develop written checklists for typical problems and recommend procedures and controls for problem prevention
• Research open issues thoroughly and quickly address those issues toward an accurate resolution
• Leverage existing toolset to grow Alertus solution knowledge base

Gurgaon

Gurugram, Haryana, India

Worked under Adode Acrobat project

Gurugram, Haryana, India

Worked under Comcast project

Noida, Uttar Pradesh, India

Worked under AT&T project

Faridabad, Haryana, India

Providing level 1 support for configuration related issues for customers.Capability to provide L1 Support of issues occurs in LAN networkingTo fix all sort of routing and switching issues for customers.To provide KT sessions on different topics to team-members to keep them updated.To create important and necessary documentations and sheets to be shared.

Bachelor'S Degree, Computer/Information Technology Administration And Management

Activities and Societies: basket ball, weightlifting,

Bachelor’S Degree, Information Technology