Manager
CurrentDemonstrated talent for recruiting hiring interviewing directing and supervising staff recognised team building mentoring and leadership skills. Experienced in facilitating change in workforce to support reengineering initiatives and meet organisational operating financial and quality objectives. Ability to write and implement efficient work schedule, policies, programs and procedures. A proven leader who responds to challenges with confidence determination and focus.; Budgeting and operational cost Profit and loss analysisCash desk slot and table operations Strategic planning and resource allocationAdministrative managementCustomer services and quality assurance Productivity efficiency and performance improvementsPolicy and procedure creationConflict resolution and managementBusiness development and expansion strategiesStaff recruitment, training and evaluationScheduling work and activitiesAdvertising public relations and promotions Microsoft word and resolving minor IT problemsCustomer relationship building loyalty and retention
