Nitin Narayan Email & Phone Number

- PMI Certified Project Management Professional, PRINCE 2 Practitioner, ITIL V3 (Expert) and Six Sigma Green Belt certified IT Professional having 21+ years of rich experience in Transitions, Service Design and set up of Remote IT infrastructure and Application Support projects, Project/Program Management/ Service Delivery for Remote infrastructure projects, Vendor Management, Process definition and re-engineering, Trainings and Client Services/relationship management. - Supported Pre-Sales team to bid for new RFPs- Conceptualized GoTo market solution for retail industry along with sales/ pre-sales team (Store in a Box)- Led Due-Diligence exercises at client locations for EUC tower and transitioned projects from US and Europe on multiple occasions- Currently, heading IT Infra Service delivery for CPRD and PES customers across North America, managing a portfolio with annual revenue of USD 25 million; Handled delivery for Manufacturing, Insurance and Life Sciences customers in past.- Experienced in driving Process Excellence through Continuous Service Improvement using Six Sigma/ Lean, PMP and ITIL Methodologies- Turned around adverse project situations and managed consistent delivery on multiple engagements- Trained teams on Project Management and Quality Management Mentor for Outstanding Women Leader program at Capgemini- Actively involved in Capgemini CSR activities – mentoring under-privileged girls under Enlight program - Valid Business VISA for US & Canada Looking forward to roll up into consultancy services, and Leading Project Management OfficesSpecialties: Project/ Program Management | Transition and Transformation Management | Business Process Re engineering | Client Services and Relationship Management | Business Consulting | Process Management | Business Process Excellence | People Management

Listed skills include People Management, Itil, Transition Management, Service Delivery, and 26 others.