Nitin Singh Email & Phone Number

Identifying and developing new products, equipment & amenities to enhance the product quality.Responsible for daily operations and standard operating procedures.Responsible for Conference and Wedding detailing as one point of contact for guests, and vendorsRegular Guest interaction to monitor the satisfaction levels, complaint handling and recovery.Tracking Guest Questionnaire and analysis.Regular departmental audits.Responsible for achieving budgetsand keep expense under control-P&LPeriodic inventories and control procedures, and book keeping.Wastage control.Developing training programmes for all levels of food & beverage team.Responsible for bi-annual appraisals, job chats and reviews of the team and performance rewards.Departmental communication forums.Evaluating their performance at regular intervals and mapping their growth in the company.Grooming team to Restaurant standard levels through internal recommendation Directly responsible for learning and development of STEP (Systematic Training and Education Programme) trainees.

Listed skills include Analysis, Food And Beverage, Restaurants, Training, and 4 others.