Operations Manager Working With Clients In E-Commerce, Coaching, Elearning, Saas Industries.
CurrentØ Working with VCs as well as clients in E-Commerce, Coaching, eLearning, Saas industries having 50% or more profit margin.Ø Helping clients to automate many tasks within the onboarding process which was consuming a lot of human hours and hence increasing the cost. This was done via Zapier automation using active campaigns, email blasts, Calendly scheduling, jot form application, etc.Ø Implementing strategies to improve Lead - Customer conversion rate. Implementing a new process to increase customer knowledge and engagement during the time available between lead capture to sales calls. This process warms up customer scheduling the call and improves the close rate.