Business Development:-Formulating business directions, Ensuring profitability, Forecasting targets & driving sales, Analysing the market response, Reaching out to unexplored markets, Exploring new opportunities, Researching market segments, Monitoring competitor activities, Studying market response, Developing relations, Meeting decision makers. Identifying new market segments and taps profitable business opportunities.Client Relationship Management:- Ensuring customer satisfaction by achieving delivery & service quality norms. Maintaining cordial relations with customers to sustain of the profitability of the business. Providing value added customer services by attending customer queries and issues.