Nitisha Jain Email & Phone Number

Gurgaon, Haryana

High Spazes is into retail furnishing and branding providing innovative solutions to various renowned brands in retail space. We started in 2019 with the team of 10 people and just after 12 months our family has grown to 70.Amidst Covid-19, High Spazes has taken initiative to manufacture high quality reusable face shield which can be used as protective gear for Office staff, frontline worker, police force, security guards, factory labour and to many more.Please visit: www.vcombat.in for more details

Gurgaon, Haryana, India

Gurgaon, India

OYO FLAGSHIP• Strategize on Branding, Procurement & Transformation with Leadership team for PAN India “Flagship” properties.• Responsible for managing the Vendor Base and Supply Chain for 90+ SKU’s.• Communication with Branding Consultant and converting ideas into real product.• Vendor research, price optimisation, negotiations and just in-time deliveries.• Responsible for creating three star value propositions for brand “Flagship” in a cost effective and innovative manner.• Part of core team in launch of 80+ “OYO Flagship” hotels.• Successfully transformed 80+ properties to “Flagship” standards within 6 months.• Created a process for city teams to place order for 250 SKU’s required during new launch.• Reduced 7% cost per property by optimizing supply chain and strong vendor negotiations.• Decentralized the procurement process for various SKU’s reducing the cost by 10%.• Coordination with cross functional teams ensuring timely delivery and smooth launch.• Responsible for ensuring vendor SLA and product quality.CUSTOMER DELIGHT• Successfully Launched Kiosks in 2 Leisure cities in peak season (Christmas and New year) to test new offline channel for sales and marketing.• Concept creation and ideation for new initiatives in Delight – Celebrating Guest Birthday’s and delivering Sorry Card to each check-in denied cases and pacifying the guests through CX on field (PAN India). Setting up processes for the same. • End to end execution of customer delight Campaign for Christmas, New years, Sakrant, Pongal and Valentine ’s Day on PAN India level.OYO WOMEN'S EXCLUSIVE• Successfully transformed 2 non-functional properties to OYO WE standards on very tight timelines.• Vendor selection and procurement for OYO WE specific requirements.• Managed end to end Operations for all 3 properties of OYO WE.• Created processes to make property run on Autopilot mode.• Hiring and soft skills training of Female staff – Front Desk, Service and Housekeeping.

New Delhi , India

• Conceptualize complete theme for the First Store.• Designing Branding Concepts to increase Customer Experience - Delivery packaging, in-store servicing, customer loyalty program staff training and store theme & ambience.• Market Research for new store location and execution of the store launch - Launched 2 stores at Micromax and Polaris, Gurgaon.• Vendor Selection and Vendor Management.• Planning Social Media strategies: Facebook, Twitter, Instagram, Blogs.• PR Activities: Hosting Food Critics, Organising Events, Communications with PR Agency.• Organized regular training workshops for service and delivery staff.• Selection of cutlery for in-store servicing.• Designed packaging for take away and home delivery.

Mumbai

• Client Acquisition and Client Relationship Management • Strategizing clients need and Proposing Branding Solutions• Collaborating with Cross-Functional teams(Modelling Agency, Hair Stylist, Makeup Artist, Fashion Designer, Printing Press) • Organizing and managing photo-shoots and events.• Content Management and Category Management of the Imagery and Videos.• Major accounts Handled: Hindustan Unilever, Shemaroo Entertainment, Tata Teleservices, UTV, Vasavi Ethnic wear, Satya Designs, Telon Ethnic, Senso Ethnic Wear.Projects @ The FocalShemaroo Entertainment• Sports Illustrator video content production.• Facilitated the project from client acquisition till delivery. Involved in budgeting, concept creation and model selection.• Worked closely with their social media marketing team for the promotion of their channel on youtube.HUL – Vaseline Total Moisture• Client acquisition & Account Management.• Creation of Video for Vaseline Total Moisture Sachet with a concept “Stay Beautiful 7 days a week with Vaseline’s Beauty sachet at just Rs. 5.”Tata Tele Services , UTV, Shemaroo Entertainment• Imagery, Animated & Video Content production for CDMA and GSM platforms.• Client Communication & Account Management.• Conceptualizing Themes & Strategic planning of round year shoots for different themes like Diwali, Holi, Christmas etc. • Worked with cross functional teams.• Content and category management.Sonu Nigam Live in concert Malaysia • Partnered with Perfect Orion & handled their Branding, Ticket Designing, and Online Ticketing System.• Produced Sonu Nigam promotion Video & promoted it via various mediums like Facebook, Google, Radio and Malaysian Television.Movie - Dum Maro Dum• Partnered with 3rd Rock Entertainment & Organized a No Smoking Concert & press release for movie promotion.

Executive Mba, Marketing & Operations

Gold Medallist PDGM (2014-2015)

Bachelor Of Engineering (B.E.), Computer Science, A+

Activities and Societies: member of E week, IES placement cell, National & state Roller hockey Player.

Science And Maths

Activities and Societies: Skating, Roller Hockey, Painting, Art and Craft, Aerobics, Swimming