Nitish Jain Email & Phone Number

Gurugram, Haryana, India

Led cross-functional strategic initiatives to achieve corporate cost reduction and growth targets. Accountable for strategic alignment, portfolio governance, prioritization, resource allocation, pipeline development, business case validation, value realization and risk management. Representative initiatives. Activated Cargill 2025 Business Model Archetypes strategy by defining priority project/program charters, governance, implementation roadmap, communication plan, key milestones, and metrics with ambition to deliver $2-3B in Gross Profit.Stood up supply chain transformation program for Cargill Ag enterprise with potential to generate over $250 million in global value over the next 5 years. Re-Evaluated APAC footprints of Cargill business services by analyzing operating costs, talent pools and geopolitical factors to determine optimal site. Spearheaded Plant Labor optimization capability development across Cargill manufacturing plants realizing $65M value case. Established a robust framework for the strategy execution office across 9 APAC business units unlocking $74 million in business value. Led brand simplification program for Cargill Australia business resulting in 30% improvement in CSAT score, Optimized Trade and Capital markets processes delivering $3M.

Gurgaon, India

Led finance transformation program, overseeing strategy, process improvement, and digital solutions (SAP FSCM, High Radius, Fiori Apps, Autobank). Collaborated with process owners and IT teams, achieving 40% reduction in annual run rate ($43M to $26M). Conceptualized and implemented one portfolio management approach for Cargill’s finance global teams, to manage $45M capex. Led Cargill's Finance (CTC, ITP, RTR) Transformation portfolio achieving $60M in operational efficiency over 4 years, simplifying how we work and deploying next gen capabilities.

Gurugram, Haryana, India

Accountable to define high-level strategy for RPA with global operations leads and process managers of Finance Processes, manage third party vendors and ensure accuracy/quality and timeliness of project deliverables and project status resulting in $2M cost efficiency to the organization.

Gurugram, Haryana, India

Led build, scale up and implementation of CBS performance strategy. It involved defining metrics framework, assessing data and technology solution, defining reporting process, governance, and standardized visualization. Responsible for timely and accurate reporting of KPIs, development and delivery of insights, and driving continuous improvement in performance management processes and procedures.

Gurugram, Haryana, India

Collaborated with senior management to define the CBS operating model and roadmap for CBS implementation transformation initiatives. Developed comprehensive project plans, including goals, milestones, resource allocation, and timelines, aligned with organizational objectives.Led development of global migration playbook, end-to-end process taxonomy, service catalogs, BPM standards, guidelines, and tools in consultation with global teams and third party advisors. Led global team of transition managers (Internal and Third Party) accountable for large scale end to end global transition projects 500+ FTEs across businesses and finance and supply chain processes facilitating swift integration into the organizational framework. Managed relationships with third party providers and liaised with stakeholders across business functions and geographical locations at senior most level to manage change and scale up cargill business services.

Gurugram, Haryana, India

Leading Philippines based retail telecom service provider: Business Transformation ProgramLed a global team of 4 consultants to propose improvement initiatives to address people, process, and technology root-cause for customer experience gaps with a potential revenue impact of ~22 million Peso per month.Reduced average sales transaction time for buying postpaid connections by ~ 66% (from 75 min to 25 min), average handling time in contact centers by ~45% (from 9.98 min to 5.11 min) and increased First call Resolution (FCR) from 41% to 89%.Designed “To-Be” ideal customer experience for Discover/Buy as well as Service/Resolve customer journey based on client operating principles and postpaid customer needs. Leading Telecom Service Provider - Customer experience improvement by 35% and L2C cycle time reduction by 12% (India)Large India based H&PS Client: Business Process Architecture and Process DesignConduct workshops to design To-Be finance processes such as R2R, P2P, Planning, Budgeting and Forecasting, Account Receivables, Payroll for Oracle People Soft Implementation after analyzing the existing operations and identifying the gaps.Large UK Financial Institution Integration ProgramConducted process design workshops with various Line of Business leads and developed high level “As-Is” &”To-Be” VACD & EPC process mapsCreated delivery metrics, Process Handbooks and heat maps

Bengaluru, Karnataka, India

Part of multiple spend analytics engagements where I was analyzing existing spend patterns of clients, classifying them in direct/indirect spend and determining potential COGS / SG&A expenses reduction and vendor consolidation opportunities.Large Global Telecom Client: Business Transformation Program•Designed “To Be” Usage to Payment processes which were key inputs for system design and automation of interfaces.•Defined business rules, integration points, potential process failure mode and process improvement opportunities.Large US Financial Institution World Service Blueprint Program•Set up Program Management Office (PMO) to enable senior leadership dynamically optimize investment across IT projects. (Blueprint PMO overseeing $70MM blueprint initiative).•Create new and re-usable analysis and reports generating business intelligence for the PMO program extensively using MS Access and MS Excel.

Bengaluru, Karnataka, India

Involved in requirement analysis, software coding and testing

Mba(Ib), Management,Business Administration

Bachelor Of Technology (Btech), Civil Engineering

Entered IIT-BHU through IIT-JEE 1999

Innovation Management