Nitish Sood Email and Phone Number
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16+ years of total experience with more then 13+ years experience in the roles as Client Partner/Delivery Manager/Tower Head/Account Director/Project Owner/BRM, along with supporting the sales and pre-sales activities. During a total experience of 13+ years in Telecom Domain I have worked on all the three verticals of B/OSS (Fulfilment, Assurance and Billing), managed large teams, worked as Crisis Manager and involved in multiple proposals as proposal owner. Prince2 Practitioner.• Senior IT executive and Proven leader with verifiable success rate in Business & revenue growth leading the responsibility for both Sales and Operations• Leading Sales for growing portfolio in existing key customers with strong partnership approach. Strong ability to demonstrate value proposition to customers from business perspective, establishing excellent level of retention and loyalty• Carrier developed over a span of various geographies (Brazil, Colombia, Mexico, Chile, USA, UK, India), clients and multidisciplinary teams, in various roles such as Client Relation Management, IT Services Sales & Delivery, Large Program Management, Pre and post sales activities.• Domain Expertise in Telecom for professional managed services. Shaping organization processes, and introduced innovative cost effective program management and service delivery mechanism for domestic, and global customer.• Verifiable experience in Program Management Life Cycle including planning, scheduling, budgeting & negotiations with customer for service level agreements, program/project progress monitoring, transition, migration, consolidations, multiple vendor coordination & contract management.Specialties: Strong Customer connect at CxO Level Multidisciplinary team management Large Project & Program Management Team Development & Leadership Global delivery modelsPre Sales and Bid ManagementProfessional and Managed Services Transformational Projects System Integration and e-Governance
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Head : Strategy, Large Deals And Marketing - Dpm PracticeTata Consultancy Services Nov 2023 - PresentDallas, Texas, United StatesResponsible for Large & strategic Deals, defining global strategy and marketing (both internal and external) for DPM Practice -
Unit Head : Pega Practice : Us And LatamTata Consultancy Services Apr 2022 - Oct 2023Mexico City, Mexico
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Client Partner/Account Director/Delivery PartnerTata Consultancy Services Jun 2012 - Oct 2022Mexico• Responsible for various Telcom account is Mexico, in different roles • Business Development and Growth • Target driven strategy deployment • Revenue and Bottom line growth • Service diversification and new business pipeline creation • Large scale opportunity mining and RFP process. • Pre Sales and Bid Management • Customer Relationship Management • Delivery Management • Connecting with the customer (management) to understand their pain points and helping them defining roadmap aligned to their aspirations and following them to completion • Helping out and managing the critical path project as Delivery head/firefighter • Negotiating with the 3rd party vendors and aligning the scope, schedule and deliverables to keep the project on track & avoid any potential slippage and risks • Working with and supporting pre-sales activities for solutioning • Working on RFIs & proposals for multiple customers across the geography
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Program Owner For America Movil, ColombiaTata Consultancy Services Sep 2011 - Aug 2012Colombia• Release scoping/work breakdown - translating customer business demand into an integrated work break down structure from which related portfolio of projects are created, along with defining project plans. • Accountable for project planning with dependencies and key milestones based on coordination with all project stakeholders. • Responsible for monitoring/reporting progress against plan and ensure delivery and milestones are met within SLA timescales for projects • Perform risk analysis and establish risk mitigation plans, communicate key issues to project sponsors, key stakeholders with necessary action plan • Managing Project budget, GPM, hiring, resource management etc. • Negotiation with client and other 3rd party Vendors on Delivery Schedules, and Work Package Agreements • Identifying opportunities and new growth areas with the customer and pursuing them. • Preparing the presentations and agenda for the meetings for the management review, both for TCS and for the client front as well • Handling the audits & PMRs performed by the TCS Quality team/third party, along with working on & aligning for various other internal TCS documentations and processes • Derived a continuous CSI’s of 97% & 100% subsequently • Mentoring, guiding and grooming the team to take them towards the next level
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Delivery Manager For Bt OpenreachTcs Jul 2010 - Sep 2011Pune Area, India• Release scoping/work breakdown - translating OR business demand into an integrated work break down structure from which related portfolio of projects are created.• Accountable for project planning with dependencies and key milestones based on coordination with all project stakeholders.• Responsible for monitoring/reporting progress against plan and ensure delivery and milestones are met within SLA timescales for projects• Perform risk analysis and establish risk mitigation plans, communicate key issues to project sponsors, key stakeholders with necessary action plan • Manage initiative & improvement plans ensuring best practices, productivity improvement • Accountable for E2E testing from BT Co-location• Act as an escalation point for resolution of any delivery, testing related issues and liaising with necessary parties for resolution and chasing/escalating where appropriate• Keeping track of and managing multiple & simultaneous project deliveries• Managing Project funding approvals with Business• Effective management of all sub-project and team across vendor (Tech Mahindra, TCS, Infosys, WIPRO, Virtusa) to meet the release theme by collaborating closely with Platforms, delivery teams and BT Operate • Negotiation with multiple Vendors on Delivery Schedules, and Work Package Agreements• Ensured controlled deliveries by keeping track of the deliverables, generating daily scrum reports for use across the involved Stakeholders and ensured controlled delivery.• Identification and Prioritization of requirements with BT Delivery & Business • Managing multiple stakeholders from different vendors and Reporting/Communication with multiple stakeholders.• Perform root cause analysis on defects/design gaps, suggest preventive actions, monitor and measure the effectiveness of those actions
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LeadTata Consultancy Services Sep 2009 - Jun 2010Querétaro Area, Mexico•Responsible for the planning the deliverables, committing them for release and meeting the deadlines for the deliverables.•Analysis of requirements, designing and developing Reports using Cognos BI tool.•Sending weekly/monthly reports to the stakeholders.•Preparation of unit tests, unit test environment setup, and test execution.•Test Strategy Planning, Scheduling and Tracking till completion.•Involved in Risk and contingency/business continuity planning.•Trained team members on Telecom basics, Billing System, General Fraud Management System and Revenue Assurance System along with processes, tools & techniques used within TCS.•Following up with Quality/Process Team for proper implementation/use in the project.•Worked closely with Human Resources in the recruitment of over thirty associates for several projects
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Analyst Lead/ Designer / Solution IntegratorTata Consultancy Services Feb 2008 - Sep 2009Brazil• Requirement gathering and analysis for Objectel, IPSA and Integration requirements for Billing and INA with Metasolv suite.• Providing solution for NGN using both Objectel and IPSA• Checking product capabilities to support various network technologies for both IPSA and Objectel.• Analysing and Validating the equipments used in CTBC’s network and modelled the same in Objectel.• Responsible for Objectel Solution design and The Interface design (Billing and INA) with Metasolv Suite with major focus on certain assurance aspects also (like SLA violation/negotiation) of OSS Stack.• Designing service catalogue and configuring Objectel including Metadata and networks.• Development of Custom APIs in Objectel • Development planning and System Test Planning. • Co-ordinate offshore-onshore requirement activities and with other modules for integration (with Objectel) related specifications and activities; viz. Interface Specification.
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Night Gear ProgramTata Consultancy Services Dec 2007 - Feb 2008Chennai, Tamil Nadu, IndiaMulti rapid prototyping of new and innovative ideas, to present to senior leadership
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Tcs Ilp ProgramTata Consultancy Services Sep 2007 - Nov 2007Bhubaneswar, Orissa, IndiaInducted into TCS ILP program in Bhubaneshwar, India
Nitish Sood Skills
Nitish Sood Education Details
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Tata Management Training Centre (Tmtc), Mercuri International And Tillt (The Institute Of Leadership Learning And Transformation)Sales And Leadership -
Growth & Transformation -
Business Administration And Management, General
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Tata Consultancy ServicesInclusion And Leadership
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Mettalurgicul Engineering -
Gmsss-35
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Gmsss-35Non-Medical
Frequently Asked Questions about Nitish Sood
What company does Nitish Sood work for?
Nitish Sood works for Tata Consultancy Services
What is Nitish Sood's role at the current company?
Nitish Sood's current role is Head : Strategy, Large Deals and Marketing - DPM at Tata Consultancy Services.
What is Nitish Sood's email address?
Nitish Sood's email address is ni****@****tcs.com
What schools did Nitish Sood attend?
Nitish Sood attended Insead, Tata Management Training Centre (Tmtc), Mercuri International And Tillt (The Institute Of Leadership Learning And Transformation), The Ohio State University Fisher College Of Business, The Ohio State University Fisher College Of Business, Tata Consultancy Services, Punjab Engineering College, Gmsss-35, Gmsss-35.
What are some of Nitish Sood's interests?
Nitish Sood has interest in Alma Y Reflexión, Library Of Most Controversial Files, Festival México India, Mymonterrey, Agridulce Upcycling Shop, Every Thing About Hinduism, El Blog Del Gordo, Driving Range, Sanskriti, Mexican Restaurant.
What skills is Nitish Sood known for?
Nitish Sood has skills like Oracle, Team Management, Software Project Management, Requirements Analysis, Solution Architecture, Business Analysis, Pre Sales, Integration, Sdlc, Requirements Gathering, Global Delivery, Pl/sql.
Who are Nitish Sood's colleagues?
Nitish Sood's colleagues are Tamas Krupincza, Nitin Agarwal, Mohd Azhar, Ritu Kamboj, Ankita Prakash, Neha Punjabi, Debjyoti Saha.
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Nitish Sood
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