Carol Rubio-Dalton Email & Phone Number

Rialto, California, United States

Riverside, CA

Stress management and relaxation therapy.

Moreno Valley, California

Administered and supported the safety and health programs to ensure a safe work place as well as to be in compliance with government safety regulations.DOT regulations and CHP inspections.

Moreno Valley, California

Mira Loma, CA

Manage 70+ drivers planned and delivered 250+ loads per day with service levels of 98% on time pick up and delivery following DOT regulations and company policies. Discipline and couching for safe methods of work practices.

Bloomington, CA

Coordinated work assignments monitor performance and provided training on job duties, company policies and procedures. Performed payroll and administrative duties for office and Union employees and have extensive knowledge and effective use of the Local Union contract.

Colton, CA

Manage 60+ company OTR drivers provided planning and other functions relating pick up and delivery of freight nation wide. Dedicated and Local fleet.

Assures that drivers comply with both internal and external issues relating to company policy and procedures.Monitor the process cycle governing daily tasks and updates all persons and/or reports needed to perform job functions.Involved in the planning and other functions relating to pick-up and delivery of freight nationwide.Accountable for 100% on time.

Coordinate Northbound and Southbound dispatch of drivers and cargo.Communicate cargo information to the customers on a regular basis.24-hours on call customer service administrator.Receive and manage high level of incoming calls from drivers and customers.

Responsible for managing and maintaining the automated scheduling system for the Field Operations Department. Maintain efficiency of scheduling manpower. Provide administrative support to Field Service Representatives and Foremen. Assist Customer Care Department with special customer requests and coordinates between Customer Service Group Leaders, CSRs.

Responsible for managing and assisting to resolve customer service issues via phone or e-mail.Managed billing exception issues effectively and efficiently.Successfully controlled multiple computer systems effectively.Navigated multiple data entry systems and other relevant applications.

No

Education record

High School Diploma, Accounting