Responsible for fine tuning the Bikeshare operations of MENA’s largest pedal assist bikeshare (Electric Bike) scheme with 1,400+ pedal assist Bikes and 192 stations across UAE, accelerating Careem Bike trips by up to 70% YoY.Bike Fleet ManagementStation OperationsQuality ControlDuty and roster planningUser SupportData AnalysisCollaboration with Maintenance TeamsCommunity EngagementLogistical PlanningCompliance and RegulationsReporting and… Show more Responsible for fine tuning the Bikeshare operations of MENA’s largest pedal assist bikeshare (Electric Bike) scheme with 1,400+ pedal assist Bikes and 192 stations across UAE, accelerating Careem Bike trips by up to 70% YoY.Bike Fleet ManagementStation OperationsQuality ControlDuty and roster planningUser SupportData AnalysisCollaboration with Maintenance TeamsCommunity EngagementLogistical PlanningCompliance and RegulationsReporting and DocumentationEquipment ProcurementEmergency ResponseTraining and DevelopmentSustainability InitiativesQHSE Management Show less

Management of a 15M+ AED soft services contract for all Farah Experiences theme parks including Ferrari World, Yas Water world & Warner Bros.Drive excellence in QHSE management by developing and implementing policies and procedures in alignment with the company's overall strategy, aiming to achieve functional standards & SLA.Ensure strict adherence to QHSE and environmental policies within the organization while leading QHSE meetings and engaging with both clients and… Show more Management of a 15M+ AED soft services contract for all Farah Experiences theme parks including Ferrari World, Yas Water world & Warner Bros.Drive excellence in QHSE management by developing and implementing policies and procedures in alignment with the company's overall strategy, aiming to achieve functional standards & SLA.Ensure strict adherence to QHSE and environmental policies within the organization while leading QHSE meetings and engaging with both clients and subcontractors.Maintain departmental Key KPI at desired levels while providing management with information on process improvements and decision proposals; conduct audits of subcontractors' documentation as part of the preselection criteria, close reports submitted by third parties, and ensure compliance with regulatory requirements.Liaise with department heads to effectively manage potential risk exposures and support the identification and management of QHSE risk within the account portfolio.Manage and update all QHSE records, such as safety management plans, workplace inspections, and training documentation, while also liaising with regulatory bodies to ensure compliance with mandatory regulations.Promote a strong embedded QHSE culture and high levels of employee awareness while supporting the development and maintenance of the account training strategy.Engage with the supply chain through workshops and QHSE Collaboration audits, maintaining relationships with industry peers to foster a culture of sharing best practices.Manage and report incidents and accidents, ensuring thorough investigation and implementation of corrective/preventive actions.Compile performance reports, analyze and review established metrics to drive continuous improvement.Support effective business communication through leadership, advice, and contributions to meetings, briefings, and publications while assisting the head of operations in day-to-day soft services operation. Show less

• Oversee QHSE responsibilities while addressing operational issues, such as customer feedback and internal audits.• Work together with the executive team to enforce QHSE policies, conduct audits with third parties, and guarantee adherence to ISO 9001, 14001, 50001, and 18001 standards. • Ensure continuous improvement in all Quality, Health, Safety, and Environmental (QHSE) standards, incorporating existing best practices.• Be proactive in preventing and minimizing unforeseen… Show more • Oversee QHSE responsibilities while addressing operational issues, such as customer feedback and internal audits.• Work together with the executive team to enforce QHSE policies, conduct audits with third parties, and guarantee adherence to ISO 9001, 14001, 50001, and 18001 standards. • Ensure continuous improvement in all Quality, Health, Safety, and Environmental (QHSE) standards, incorporating existing best practices.• Be proactive in preventing and minimizing unforeseen shortcomings, such as LTI days, incident rates, and customer complaints.• Establish a robust incident reporting structure, providing thorough analysis and recommendations for improvement.• Conduct regular inspections of the industrial kitchen to ensure compliance with food safety regulations and standards.• Provide training and education to kitchen staff regarding proper food handling, storage, and hygiene practices.• Conduct hazard analysis of the kitchen environment to identify potential risks to food safety and develop strategies to mitigate them.• Implement and enforce food safety procedures, including temperature control, sanitation, and cleanliness protocols.• Monitor food handling practices, equipment sanitation, and cleanliness standards to ensure compliance with regulations.• Maintain detailed records of inspections, CAPA taken, and any incidents related to food safety.• Respond promptly to any incidents or complaints related to food safety, investigate the root cause, and take appropriate corrective actions.• Collaborate with other departments, such as procurement and maintenance, to ensure that food safety standards are met throughout the supply chain and kitchen operations.• Communicate regularly with management and staff regarding food safety protocols, updates, and best practices.• Continuously assess and improve food safety practices by staying updated on industry standards, regulations, and best practices. Show less

• Collaborate with the executive team to establish and maintain a standardized framework for Quality, Health, Safety, and Environmental (QHSE) policies and procedures.• Ensure the implementation and maintenance of ISO 9001, 14001, 50001, and 18001 standards for quality assurance.• Collaborate with the organization to establish, track, and communicate operational metrics and QHSE performance goals that promote adherence to regulations and an understanding of the significance of… Show more • Collaborate with the executive team to establish and maintain a standardized framework for Quality, Health, Safety, and Environmental (QHSE) policies and procedures.• Ensure the implementation and maintenance of ISO 9001, 14001, 50001, and 18001 standards for quality assurance.• Collaborate with the organization to establish, track, and communicate operational metrics and QHSE performance goals that promote adherence to regulations and an understanding of the significance of QHSE.• Make sure operating systems are applied correctly by implementing a systematic auditing program that incorporates all compliance areas.• Take proactive steps to avoid and minimize unforeseen expenses, complaints from both internal and external customers, incident ratios, and lost time incidents. Launch a campaign to strengthen the QHSE culture by engaging the depot and promoting communication.• Provide a robust incident reporting structure with analysis and recommendations. Use safe waste management techniques in compliance with the guidelines from Dubai Municipality.• Perform personal responsibility to ensure others' health, safety, and welfare. Set an example for others by conserving the environment.• Evaluate current operational performance and develop a strategic plan for continual improvements. Show less