Nathan Jacobs
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Nathan Jacobs Email & Phone Number

Director of Customer Success and Projects at Beacon Services, Inc (formerly Beacon Wifi)
Location: Indianapolis, Indiana, United States 6 work roles 4 schools
1 work email found @geeksquad.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Role
Director of Customer Success and Projects
Location
Indianapolis, Indiana, United States

Who is Nathan Jacobs? Overview

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Quick answer

Nathan Jacobs is listed as Director of Customer Success and Projects at Beacon Services, Inc (formerly Beacon Wifi), based in Indianapolis, Indiana, United States. AeroLeads shows a work email signal at geeksquad.com and a matched LinkedIn profile for Nathan Jacobs.

Nathan Jacobs previously worked as Technical Support Analyst at Northwestern Mutual and Technical Support Analyst at Northwestern Mutual. Nathan Jacobs holds Master Of Business Administration - Mba, Artificial Intelligence, 3.96 from Ball State University - Miller College Of Business.

Company email context

Email format at Beacon Services, Inc (formerly Beacon Wifi)

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{first}.{last}@geeksquad.com
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Profile bio

About Nathan Jacobs

My MBA studies have challenged me to expand my analytical skills and take a deep dive into the expanding role of artificial intelligence across numerous domains.My tenure at Northwestern Mutual as a Technical Support Analyst honed my problem-solving skills, where I achieved an 84% first-time resolve rate and received recognition for customer satisfaction. The role required meticulous attention to detail and a strong command of technical systems, which I supported across various platforms. I coached new staff and optimized incident management processes, underscoring my dedication to continuous improvement and quality service.

Listed skills include Leadership, Event Planning, Public Speaking, Management, and 47 others.

Current workplace

Nathan Jacobs's current company

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Beacon Services, Inc (formerly Beacon Wifi)
Beacon Services, Inc (Formerly Beacon Wifi)
Director of Customer Success and Projects
Indianapolis, IN, US
AeroLeads page
6 roles

Nathan Jacobs work experience

A career timeline built from the work history available for this profile.

Technical Support Analyst

Milwaukee, Wisconsin, United States

- Provided Tier-1 remote phone and chat support for over 30,000 staff on more than 1,700 business applications, achieving an 84% first-time resolution rate and over 95% customer satisfaction.- Coached newly hired staff through one-on-one sessions, delivering quality feedback on communication and service techniques.- Prioritized incidents and service.

Oct 2021 - Aug 2022

Technical Support Analyst

Milwaukee, Wisconsin, United States

Jul 2020 - Oct 2021

Advanced Repair Agent

Gurnee, Illinois, United States

- Repaired software and hardware issues for iOS, macOS, and Windows devices, ensuring customer devices were restored to optimal performance.- Provided one-on-one support for Google Workspace, Office 365, macOS, Windows, iOS, and Android, delivering personalized assistance to enhance user experience.- Communicated complex technical information to.

Jul 2018 - Jul 2020

Strategic Assistant

Deerfield, Illinois, United States

- Created and presented financial performance and forecasting reports, providing actionable insights for strategic planning.- Developed and executed database queries and automations to analyze attendee engagement, giving patterns, and development opportunities.- Oversaw various projects, including a major rewrite of bylaws, revision of volunteer processes.

Aug 2017 - Oct 2019

Conference And Event Program Coordinator

Moody Global Ministries

Chicago, Illinois, United States

- Directed live programming and technical setup for special events and multi-day conferences, ensuring smooth execution and high attendee satisfaction.- Managed marketing and registration web content, utilizing Google Analytics to create detailed performance reports and inform strategic decisions.- Acted as the primary liaison between technical and event.

Sep 2013 - Jun 2017
4 education records

Nathan Jacobs education

FAQ

Frequently asked questions about Nathan Jacobs

Quick answers generated from the profile data available on this page.

What company does Nathan Jacobs work for?

Nathan Jacobs works for Beacon Services, Inc (formerly Beacon Wifi).

What is Nathan Jacobs's role at Beacon Services, Inc (formerly Beacon Wifi)?

Nathan Jacobs is listed as Director of Customer Success and Projects at Beacon Services, Inc (formerly Beacon Wifi).

What is Nathan Jacobs's email address?

AeroLeads has found 1 work email signal at @geeksquad.com for Nathan Jacobs at Beacon Services, Inc (formerly Beacon Wifi).

Where is Nathan Jacobs based?

Nathan Jacobs is based in Indianapolis, Indiana, United States while working with Beacon Services, Inc (formerly Beacon Wifi).

What companies has Nathan Jacobs worked for?

Nathan Jacobs has worked for Beacon Services, Inc (Formerly Beacon Wifi), Northwestern Mutual, Geek Squad, Adat Hatikvah, and Moody Global Ministries.

How can I contact Nathan Jacobs?

You can use AeroLeads to view verified contact signals for Nathan Jacobs at Beacon Services, Inc (formerly Beacon Wifi), including work email, phone, and LinkedIn data when available.

What schools did Nathan Jacobs attend?

Nathan Jacobs holds Master Of Business Administration - Mba, Artificial Intelligence, 3.96 from Ball State University - Miller College Of Business.

What skills is Nathan Jacobs known for?

Nathan Jacobs is listed with skills including Leadership, Event Planning, Public Speaking, Management, Event Management, Strategic Planning, Teaching, and Microsoft Excel.

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