Nathan Jacobs Email & Phone Number
@geeksquad.com
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Who is Nathan Jacobs? Overview
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Nathan Jacobs is listed as Director of Customer Success and Projects at Beacon Services, Inc (formerly Beacon Wifi), based in Indianapolis, Indiana, United States. AeroLeads shows a work email signal at geeksquad.com and a matched LinkedIn profile for Nathan Jacobs.
Nathan Jacobs previously worked as Technical Support Analyst at Northwestern Mutual and Technical Support Analyst at Northwestern Mutual. Nathan Jacobs holds Master Of Business Administration - Mba, Artificial Intelligence, 3.96 from Ball State University - Miller College Of Business.
Email format at Beacon Services, Inc (formerly Beacon Wifi)
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AeroLeads found 1 current-domain work email signal for Nathan Jacobs. Compare company email patterns before reaching out.
About Nathan Jacobs
My MBA studies have challenged me to expand my analytical skills and take a deep dive into the expanding role of artificial intelligence across numerous domains.My tenure at Northwestern Mutual as a Technical Support Analyst honed my problem-solving skills, where I achieved an 84% first-time resolve rate and received recognition for customer satisfaction. The role required meticulous attention to detail and a strong command of technical systems, which I supported across various platforms. I coached new staff and optimized incident management processes, underscoring my dedication to continuous improvement and quality service.
Listed skills include Leadership, Event Planning, Public Speaking, Management, and 47 others.
Nathan Jacobs's current company
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Nathan Jacobs work experience
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Technical Support Analyst
- Provided Tier-1 remote phone and chat support for over 30,000 staff on more than 1,700 business applications, achieving an 84% first-time resolution rate and over 95% customer satisfaction.- Coached newly hired staff through one-on-one sessions, delivering quality feedback on communication and service techniques.- Prioritized incidents and service.
Technical Support Analyst
Advanced Repair Agent
- Repaired software and hardware issues for iOS, macOS, and Windows devices, ensuring customer devices were restored to optimal performance.- Provided one-on-one support for Google Workspace, Office 365, macOS, Windows, iOS, and Android, delivering personalized assistance to enhance user experience.- Communicated complex technical information to.
Strategic Assistant
- Created and presented financial performance and forecasting reports, providing actionable insights for strategic planning.- Developed and executed database queries and automations to analyze attendee engagement, giving patterns, and development opportunities.- Oversaw various projects, including a major rewrite of bylaws, revision of volunteer processes.
Conference And Event Program Coordinator
- Directed live programming and technical setup for special events and multi-day conferences, ensuring smooth execution and high attendee satisfaction.- Managed marketing and registration web content, utilizing Google Analytics to create detailed performance reports and inform strategic decisions.- Acted as the primary liaison between technical and event.
Nathan Jacobs education
Master Of Business Administration - Mba, Artificial Intelligence, 3.96
Education record
Graduate Certificate, Business Administration And Management, General, 3.933
Bachelor Of Business Administration (Bba), Economics
Frequently asked questions about Nathan Jacobs
Quick answers generated from the profile data available on this page.
What company does Nathan Jacobs work for?
Nathan Jacobs works for Beacon Services, Inc (formerly Beacon Wifi).
What is Nathan Jacobs's role at Beacon Services, Inc (formerly Beacon Wifi)?
Nathan Jacobs is listed as Director of Customer Success and Projects at Beacon Services, Inc (formerly Beacon Wifi).
What is Nathan Jacobs's email address?
AeroLeads has found 1 work email signal at @geeksquad.com for Nathan Jacobs at Beacon Services, Inc (formerly Beacon Wifi).
Where is Nathan Jacobs based?
Nathan Jacobs is based in Indianapolis, Indiana, United States while working with Beacon Services, Inc (formerly Beacon Wifi).
What companies has Nathan Jacobs worked for?
Nathan Jacobs has worked for Beacon Services, Inc (Formerly Beacon Wifi), Northwestern Mutual, Geek Squad, Adat Hatikvah, and Moody Global Ministries.
How can I contact Nathan Jacobs?
You can use AeroLeads to view verified contact signals for Nathan Jacobs at Beacon Services, Inc (formerly Beacon Wifi), including work email, phone, and LinkedIn data when available.
What schools did Nathan Jacobs attend?
Nathan Jacobs holds Master Of Business Administration - Mba, Artificial Intelligence, 3.96 from Ball State University - Miller College Of Business.
What skills is Nathan Jacobs known for?
Nathan Jacobs is listed with skills including Leadership, Event Planning, Public Speaking, Management, Event Management, Strategic Planning, Teaching, and Microsoft Excel.
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