Nick Fantis, Mba Email & Phone Number

Valley City, Oh, Us

Cleveland, Oh, Us

Westlake, Ohio, Us

Architect solutions with an emphasis on REST APIs and integrations using Mulesoft and Azure Services.Built proof-of-concepts for implementing a full API and integration platform on Azure using Azure API Management, App Services, Logic Apps, Service Bus, and other Azure services.Implementing best practices and recommendations for Infrastructure as Code using Terraform.Provide guidance for DevOps best practices with Azure DevOps and Atlassian products such as Jira, Bitbucket, and Bamboo.

Westlake, Ohio, Us

Technical lead for the RoadSquad Replacement Project, which involves moving our roadside truck service business off existing applications into Salesforce Field Service Lightning.Leading the implementation of Mulesoft and the development of 20+ APIs.Managing development activities for six developers in a mixed offshore/onshore implementation approach.

Cleveland, Oh, Us

Working with development teams to build out databases aligned with a microservice architecture. Lead data modeling activities across all OnShift applications.Database administration and development on Postgres, RDS, and Amazon Aurora.Oversee configuration of Docker local development environments.Building out a single enterprise reporting platform to eliminate a variety of reporting tools across the organization.Automation of database refreshes using Jenkins.Experience with Amazon EC2, EC2 Container Service, RDS, GitHub, Sqitch, Ansible, and a variety of other open source tools.

Westlake, Ohio, Us

Part of the DevOps / Production Support team working to streamline our custom application development processes.Leading the requirements, design, and architecture of our upgrade to Oracle 12c on a new fully virtualized environment.Design data models, database objects, PL/SQL code, and test data for Truck Service custom applications.Investigating Continuous Integration for Oracle using GitLab, GitLab CI, and Docker.Develop Oracle Application Express (APEX) applications to support the Truck Service business.Regularly build and run Data Pump Import and Export scripts for environment refreshes.Conduct database performance tuning and troubleshooting of production issues.Completed Training:PowerCenter 10.x Developer, Level 1PowerCenter 10.x Administration

Orrville, Ohio, Us

Data Conversion Lead for our implementation of Workday HCM, Benefits, and Payroll.Develop solutions for Oracle core HR, Advanced Benefits and Payroll, including Employee Self- Service, Open Enrollment, and Total Compensation.IT Project Lead for the Human Resources business function on our recent acquisition of Big Heart Pet Brands.Technical Lead for the deployment and initial roll-out of Oracle Application Express (APEX) across the enterprise.Experience with XML, XSLT, XPath and Web Services (SOAP and REST).Completed HR data conversion activities for our acquisition of Sahale Snacks.Develop integrations with third-party vendors and systems, primarily in PL/SQL. Cleanse, map, and load employee data via custom PL/SQL packages, SQL*Loader, and Composite Studio (Cisco Information Server).Manage Oracle EBS projects using the Smucker Project Management Methodology.Train new team members on our Subversion and HP PPM code promotion and change management process.Regularly develop packages using Oracle HR APIs. Develop, improve, and maintain PL/SQL programs, Application Express (APEX) applications, and XML Publisher reports.Completed Training: - Workday Core Connectors and Document Transformation - Workday Configurable Security Fundamentals - Advanced Workday Studio - Workday HCM Fundamentals - Workday Simple Integrations (Enterprise Interface Builder) - Introduction to Workday Studio - Workday Calculated Fields - Workday Integration System Fundamentals - Workday Report Writer - Workday Named Support Contact and Tenant Management Training - TIBCO BusinessWorks 5.12 Integration Boot Camp - Advanced Design Practices with TIBCO BusinessWorks 5.12 - Essentials of TIBCO Enterprise Message Service (EMS)

Cleveland, Oh, Us

Administrate Oracle and Microsoft SQL databases for multiple supply chain applications.Troubleshoot performance issues and perform database tuning using Hotsos Profiler and database tracing.Manage and implement database upgrades, server migrations, and RMAN backups.Provide coding and instrumentation assistance in SQL and PL/SQL to application teams.Develop web applications using Oracle Application Express to view and report on historical supply chain information.Plan and coordinate off-hours maintenance activity with application teams.

Cleveland, Oh, Us

IT Project Manager for our Global ERP team. Managed projects in the Accounts Payable, Cash Management, Treasury, and eAM Oracle modules. Designed Governance reports against HP PPM using Business Objects for management of the ERP organization.

Cleveland, Oh, Us

Successfully planned and executed a multi-year contact center replacement project serving as project manager and technical adviser. Designed call routing strategies to provide first-call resolution for internal and external customers.Analyzed the use of various contact media types (voice, e-mail, web collaboration, and social media) to effectively service customers. Advised internal customers on contact center best practices.Conducted IRR and NPV analysis on potential projects.Built, interpreted, and analyzed contact center reports to provide strategies or recommendations for increasing service levels. Administrated 150 toll-free numbers, 275 agents that handled over 1.4 million customer contacts per year.3rd level support and technical lead for contact center related technologies including VOIP-based PBX systems, SIP trunking, quality monitoring, etc.

Master Of Business Administration (M.B.A.), Finance

Associates, Economics

Bachelors, Computer Information Systems