Nisha Joseph Email and Phone Number

Part of a small global team of experienced business analysts and consultant to provide professional business analysis work on an as-needed basis to various clients – nonprofit organizations and small business owners/entrepreneur.

* Elicit requirements from customer and transform business cases into high quality systemrequirements document, use case document according to standard template.* Collaborate with multiple teams to drive to common understanding of functionality andrequirements, to maintain focus on the delivery, and ensure meeting the business goals.* Expert in coordinating and engaging with development team to provide technical solution* Provides support to UAT, SIT and Market testers to clarify requirements and assist them todevelop unit tests and UAT scripts* Created mockups and prototypes to showcase business to visualize the application; and to assistthe development and testing team* Awarded as Certified SCRUM Master by Scrum Alliance for Agile Projects.* Manages the execution of small projects as back up Project Manager by monitoring progressversus plan, tracking expenditures and budgets; providing informational presentations; managingstakeholder expectations; holding self and project team accountable for project delivery.Banking Industry

* Proven experience in gathering and transforming customer/business needs into an actionableproduct roadmap, and product roadmaps into product.* Experience with writing user stories, grooming product backlogs and coordinating/prioritizingconflicting requirements in a fast paced environment.* Expert in coordinating and collaborating with cross-functional teams, business partners, SMEsinto approved business requirements/user stories.* Ensure customer-driven design considering usability test results, using market & industryknowledge as well as continual research, to deliver a well-positioned product* Facilitated business requirement elicitation sessions which helped in preparing detailed userstories / documents for development and testing teams.* Manage user acceptance testing: assisting in writing effective test plans, developing testingscenarios, determine test data requirements and assist in managing the quality of testingexecution.* Created mockups and prototypes to showcase business to visualize the application; and also toassist the development and testing team* Analyzed and assisted architect in designing the database of the product.* Developed reporting module using BI Reporting Tool (BIRT)Product Re-Engineering

* Experience in analyzing, documenting, and managing current business functions and process intodetailed technical artifacts.* Proven success in translating and breaking down existing applications and programs intobusiness requirements and technical documents.* Prepared context diagram, business process diagram, data flow model and class diagram usingMS Visio, and MS Office Suite* Responsible for PMO activity for the relationship.Banking Industry - Risk Management

* Lead the development team for developing, testing and executing the project.* Experience working directly with business owners and onsite team to deliver high qualitybusiness document detailed functional and technical requirements for the purpose of completingthe design, coding, testing, and implementation phases of the project life cycle.* Analyzed and assisted along with database designer in designing and improving the databasedesign of the applications.* Assisted in designing, developing application and testing the applications using Oracle Application Express Development toolAirline Industry

* Experience in gathering and transforming customer/business needs into an actionable businessrequirements* Experience in writing system related documentation – system requirement documents, testcases, test results and quality control documents.* Expert in developing, testing and maintaining airline menu planning and its costing system,baggage handling system using Centura (SQL Windows).* Travelled to client location, Singapore, for gathering requirements and supporting developmentteam.Airline Industry

Gained experience in developing, testing and maintaining TCS internal applications using LotusNotes and Domino Platform.