Nicholas Kapusinski Email & Phone Number

Akron, Oh, Us

Akron, Ohio, United States

Cleveland/Akron, Ohio Area

Cleveland/Akron, Ohio Area

Cleveland/Akron, Ohio Area

• Review applications, interview, hire, train, and coach new and seasonal employees.• Update paperwork; training certification, employee files, employee contests, and other operations.• Work with associates to decrease store shrink results.• Strive to successfully meet and exceed daily, monthly, and yearly sales and loyalty goals.o Monitor and track payroll, credit card applications, and rewards applications• Assist the Merchandising and Operations Managers in their specific daily tasks.o Putting out new merchandise, adjusting to sell through product, and creating schedules

Cleveland/Akron, Ohio Area

• Consistently met and exceeded sales goals.• Increase company profit over fiscal year.• Delegated employees appropriately according to skills and interests to ensure customer satisfaction, resulting in increased profits over previous fiscal years.• Decreased overall shrink results for the company during 2012-2013.• Hired and trained seasonal, as well as, year-round employees to ensure quality service and staff throughout the store.• Provide continuous employee coaching and skill development to further successful internal promotions.

Cleveland/Akron, Ohio Area

• Trained new seasonal associates on selling, customer service, and engraving.• Consistently exceeded weekly and monthly sales goals.• Quickly and accurately completed engraved work orders within specific time constraints.

Cleveland/Akron, Ohio Area

• Continually strived and surpasses daily sales goals.• Acquired repeat customers resulting in increased transactions and maximized sales over previous fiscal years.• Attended “Chocolate Breaks” to increase store profitability within the region.o Spent 4-6 hours at different companies selling product during lunch periods

Cleveland/Akron, Ohio Area

• Hired and trained new crewmembers and managers to obtain high customer satisfaction.• Significantly raised customer satisfaction among repeated family visits.

Bachelor Of Arts (B.A.), Psychology, 3.7

College Preparation, Psychology, 3.6

Activities and Societies: Key Club, Marching & Concert Band