Nikki Kilmer Email & Phone Number

Los Angeles, California, United States

Los Angeles

Los Angeles

Los Angeles, California

Greater Los Angeles Area

Greater Los Angeles Area

Greater Los Angeles Area

• Assisted Owner with event production, email blasts using Constant Contact, marketing decks and other day-to-day tasks.
• Coordinated, marketed and managed upcoming events and managed Social Media sites.
• Built relationships with existing clients and grew relationships with new clients.
• Managed daily operations of the office: mail distribution, accounting, faxing, and filing.
• Event preparation, entry and management.

West Hollywood, CA

• Managed and coached associates on sales, referrals, G.U.E.S.T standards and the overall customer experience.
• Managed and coached associates on Bank of America’s policies and procedures.
• Built and conducted training programs for all retail branch job fields.
• Controlled the banking center in overall BCCR inspection areas.
• Managed over $1M on a daily basis.
• Maintained branch cash average, controlled logs and monthly Virtual Report.

Phoenix, Az / Burbank, CA

• Certified Mentor for all Branch Managers and Assistant Branch Managers entering the North In-store district.
• Lead Washington Mutual conversion in; Washington, New York and Arizona.
• Served as the primary contact for conversion partner support in Arizona.
• Opened and maintained personal checking and savings accounts, along with business checking and savings accounts.
• Processed Equity Loans, Lines of Credit, Installments and Personal Loans.
• Managed over $400,000 on a daily basis.

Phoenix, Arizona Area

• Opened and maintained personal checking and savings accounts, along with business checking and savings accounts.
• Maintained over $100,000 on a daily basis.
• Maintained customer relationships.
• Served as the branch representative for the Chase at Work program.
• Assisted the Assistant Manager with branch operations and audit preparation.
• Assisted customers with day-to-day transactions.