- Managing the delivery of advanced analytics projects in collaboration with a team of data scientists and business units- Translating analytics-derived insights into actionable recommendations for the business units- Coordinating the implementation of analytics solutions from inception to pilot deployment- Assisting in the streamlining and aligning of current processes to integrate analytics solutions- Identifying methodologies of capturing value and measure the actual financial impact of deploying advanced analytics solutions

- Worked as a SQL developer and Data modeler- Facilitated client assessment engagements to gather requirements, points of pain, and gaps to create a well structured business intelligence architecture- Supported business lines by delivering data solutions- Identified areas of data quality improvement- Automated data extractions and scripting for routine data requirements

- Defined and monitored key performance indicators of digital product performance. Highlighted gaps and opportunities for the business.- Collaborated with business heads to make operational improvements to digital products and make strategic decisions based on data.- Prepared management reports (daily, weekly,monthly).- Constructed detailed presentations to show case the bank's digital growth to the Leadership Team.- Optimized daily report generation with the use of macros in advanced Microsoft Excel. - Curated BI reports from multiple data sources to garner overall digital penetration of the bank using Power BI.- Supported the development and implementation of the bank’s digital data strategy.- Assisted in the overall annual planning process to fit with the digital strategic direction.

- Addressed customer queries, grievances,and complaints and provided solutions as per SLAs.- Prepared test cases and carried out User Acceptance Testing of digital solutions and ensured high quality live deployment.- Created wire frames for new digital solutions, with processes and data flows.- Created user guides and training materials for new digital solutions.

Curated content-based articles for Australian and Singaporean online companies for the boosting of search engine optimisation.