Nancy Leo Email & Phone Number

Des Moines, Iowa, United States

Des Moines, Iowa Area

United States

Senior Sales Manager for Corporate and Sports Market

West Des Moines, Iowa

Fourteen years hotel experience including, Revenue Management, Sales Management, Front Office, Night Audit, and Guest Service. Prepare the transient and group rooms budget and involved in the total hotel budget process. Responsible for all forecasting for the rooms division. Ensure that the hotel is obtaining the highest possible REVPAR, ADR and occupancy percentages possible through effective yield management practices. Accurately prepare weekly and long-range forecasts and analyze reports on the accuracy of the forecasts. Prepare reservation system reports and discuss on going pricing and strategies to progress towards company’s goals. Audit the Internet and GDS systems for hotel positioning, information accuracy, and competitor pricing. Track and bill “no show” guests daily and reconcile no show disputes. Ensure group blocks have appropriate wash factors applied and oversee the room blocked inventory in the PMS system.Facilitator of the Starwood Preferred Guest Program.

Managed guest room inventory to maximize all potential room revenue.Loaded hotel room rates in all reservation systems.Assisted front office with all front office duties.Responsible for accurate hotel information in the GDS system.Evaluated market demand by using denial and regret reports.Monitored and evaluated changes to inventory to reduce/increase group blocks.Trained, supervised, and hired reservationists.Responsible for “setting the house” and assigned all VIP arrivals.Promoted to Revenue Manager – was one of the few “Beta Testing” hotels for the new Revenue Manager position.