Manager, Data & Analytics
Current▪ Team head, overseeing 4 employees distributed across 3 time zones, driving data-led strategic insights directly to anExecutive Leadership team of 10, as well as the Board of Directors, of a $800M software company.▪ Improved customer retention to 95% from 92% by designing and leading cross-functional operations analysis to improvecustomer satisfaction.▪ Helped grow company Annual Recurring Revenue from $400M to $750M by creating a series of dashboards and reportsfocused on identifying cross-sell trends to better pair product offerings.▪ Assisted in company being acquired for $5.6B by developing and delivering comprehensive company trajectory andmarket health analyses for purchasing company during weekly meetings.▪ Streamlined internal communication between teams by consolidating product structure and organization into roughly 1/3its previous size.▪ Current functional team representative for the ongoing company CRM transformation project.