Natalie Carrier Email & Phone Number

I am a highly accomplished and adaptable Operations Leader, with a progressive and successful career driving delivery of operational improvements across diverse sector businesses. Over the course of my career, I have been recognised for my success in developing strategic commercial, operational and financial plans to drive business benefits, whilst also leading delivery of critical process and system improvement initiatives to streamline, automate and enhance operations. Having worked both in the UK and globally, I have established myself as a trusted and well-respected communicator and leader, with a proven track record in influencing and liaising with key stakeholders. One of my core strengths is my ability to quickly identify and resolve issues across organisations and, using a unique blend of commercial and financial acumen, I have been instrumental in developing strategies that drive customer and business value. As a leader, I am passionate about leading, mentoring and motivating high-performing teams to ensure company success.Notable successes include:✔️ Leading the end-to-end rollout of a new, customised ERP solution to 40 staff for a global client, which involved working with developers to customise the system and enhancing process documentation. ✔️ Reviewing and overhauling processes for ADG Legal, and improving financial position to drive company growth and resolve historical issues with performance. ✔️ Supporting Philharmonic Audio Visual’s growth from a 3 person company to 10, by developing and implementing processes and systems from scratch, which led to improved customer experience and increased referrals.Specialities:Operational Strategy & Management | Operational Improvement Delivery | Project Planning, Management & Execution | Financial Oversight & Management | Complex Data Analysis & Interpretation | Performance & KPI Monitoring | Process & System Improvement | Cross-functional People Management & Leadership | Stakeholder Management & Engagement | Strategic & Tactical Problem Solving | Communication & Strong Emotional Intelligence | Microsoft, Google, ERP, Tableau & Power BI

Listed skills include Teamwork, Business Process Improvement, Data Entry, Microsoft Office, and 6 others.