Nick Mccarthy Email & Phone Number

New York, United States

Bellevue, Washington, US

Built and managed Presales team as well as functioned as a full time Presales Engineer.Implemented new demoing techniques, and training and mentoring for new members of the team. Designed and implemented a new metrics platform using our software to track activity across Presales.

Bellevue, Washington, US

Partnered with Account Executives on enterprise sales opportunities, closing over $10M in TCV.Spearheaded efforts on pitching and demoing our Talent Mobility solution: SeekOut Grow.Handled technical questions on app usage, platform architecture and integrations.Learned and performed Infosec tasks including answering customer security questionnaires.

Bellevue, Washington, US

Rebuilt and managed Skuid's Presales team while serving as a full-time Presales Engineer.Recruited, hired, and trained new team members, establishing new operational processes.Implemented new demonstration techniques, providing training and mentoring to the team.Designed and implemented a new metrics platform using our software to track team activity.

Mclean, Virginia, US

Partnered with Account Executives as technical lead on enterprise sales opportunities, closing over $12M in TCV.Mentored new team members and managed coordination of NY based opportunities.Proposed creative yet technical business solutions to support sales activities across multiple industries.Built and delivered quality custom prototype apps built on the.

New York, US

Conducted customized software demos for potential clients seeking workflow enhancement with Intralinks products.Managed client Proof of Concept, including API utilization for software implementation, and represented Intralinks at industry conferences and trade shows.Prepared RFx documentation as needed by potential clients.Provided technical leadership.

Responsible for implementation/support/relationship management of all North American based clientsConducted sales demos and contract negotiation for prospective clientsManaged execution of client product implementation projects including customized specificationsManaged and worked on issue support and escalation for both Blue Curve and Jovus financial.

New York, US

Assisted with planning and execution of new third Tier support group including designing workflow processes as well as hiring and training new staffBuilt and maintained new knowledgebase system for new team and wrote majority of troubleshooting and procedural documentationDesigned and assisted with implementation of improvements to IntraLinks web-based and.

New York, US

Assisted with planning and execution of new second Tier support group including designing workflow processes and hiring of new staff. This included developing a training course and documentation for technical support analyst new hire classesDesigned and implemented a knowledgebase system for the Client Services group based on the open source MediaWiki.

New York, US

Investigated and discovered application issues from client troubleshooting/feedback and worked with IntraLinks development teams to resolve and prioritize fixesHandled workflow management, communication with other groups, administrative level password management for Application Support teamResponsible for working on a number of platforms and languages.

New York, NY, US

Setup, administered and maintained computers and networks for a variety of personal, small business and enterprise-level clientele, while maintaining a focus on client care.Supported a variety of platforms including Windows 2000/XP, Windows Server OS, Unix (supporting Advent Software’s Geneva Platform) and Mac OS X.Worked with Microsoft Exchange and.

Princeton, NJ, US

Taught Business English grammar and skills to a variety of students throughout the Osaka area, both inhouse and to Out-Service clients.Managed and developed material for own Out-Services including high schools, universities and companies.Coordinator of Student/Instructor functions to aid in the student’s social English development.

Taught English to students of various skill levels, ages and backgrounds while maintaining a pleasant and productive teaching environment.Trained and experienced in TOEIC (Test Of English International Communication)/TOEFL (Test of English as a Foreign Language) instruction.Achieved a high sales rate of perspective students with demonstration lessons, for.

Norwood, Massachusetts, US

Managed the dining room of this busy restaurant during high volume periods.Performed weekly accounting duties dealing with P&L, inventory and invoices, communicating with home office

New York, NY, US

Assisted on a variety of projects dealing with technology and business.Participated in design and build of broad database, with Microsoft Access and SQL, containing Y2Kreadiness information about various systems throughout the division.Worked on projects utilizing HTML, Java, Visual Basic, C++, Microsoft Excel, PowerPoint and Access.