AeroLeads people directory · profile
Scott Sheffield Email & Phone Number
Senior Software Support
at
SeekOut
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Software Support
Location
San Pedro, California, United States
Company size
Who is Scott Sheffield? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Scott Sheffield is listed as Senior Software Support at SeekOut, a company with 185 employees, based in San Pedro, California, United States. AeroLeads shows a matched LinkedIn profile for Scott Sheffield.
Scott Sheffield previously worked as Customer Software support specialist at Seekout and Technical Support Specialist 2 at Home Franchise Concepts. Scott Sheffield holds Associate'S Degree, Business, Management, Marketing, And Related Support Services from Saddleback College.
Company email context
Email format at SeekOut
This section adds company-level context without repeating Scott Sheffield's masked contact details.
SeekOut
Review company-level records connected to Scott Sheffield before choosing the right outreach path.
Profile bio
About Scott Sheffield
With over eight years of experience in customer support and technical services, I am currently enhancing the recruiting industry at SeekOut by mastering Software as a Service products. My mission is to provide unparalleled support and service, ensuring that our customers can leverage our platform to its fullest potential. At SeekOut, I align my work with the company’s culture of innovation and customer-centric values, contributing my in-depth knowledge of candidate engagement and technical troubleshooting to strengthen the team's competency.
Current workplace
Scott Sheffield's current company
Company context helps verify the profile and gives searchers a useful next step.
Seekout
5 roles
Scott Sheffield work experience
A career timeline built from the work history available for this profile.
Customer Software Support Specialist
Current- Mastered Software as a Service product in recruiting industry, resolving customer inquiries within target SLAs.
- Leveraged advanced troubleshooting skills to provide service through various channels like Intercom, Jira, Salesforce, and more.
- Acted as a liaison between customers and internal departments, identifying areas for product/process improvement.
Aug 2022 - Present
Technical Support Specialist 2
- Studied and understood the proprietary Touchpoint system and web applications for Home Franchise Concepts in Irvine, California.
- Interacted with Franchisees to provide user support, resolve queries, and document issues for remediation.
- Categorized and grouped tickets based on required actions, escalating and tracking to closure as needed.
Aug 2018 - Aug 2022
Senior Customer Service Specialist
- Conducted on and off site training for pricing analysts and branch managers on CRM software for pricing automation.
- Managed daily, weekly, and monthly projects while handling troubleshooting tasks efficiently.
- Created and managed customer databases using SQL and collaborated with a support team to complete tasks promptly.
Mar 2015 - Apr 2017
Customer Success Manager
- Managed customer relationships from initial contact to follow-up, addressing inquiries and escalations.
- Utilized Salesforce CRM to make outbound calls and support inbound marketing leads.
- Coordinated with internal departments to communicate funding timelines based on bank criteria.
- Provided detailed financial services for growing businesses.
Jul 2012 - Mar 2015
Team & coworkers
Colleagues at SeekOut
Other employees you can reach at seekout.io. View company contacts for 185 employees →
AH
Anushree Hede
Colleague at Seekout
Greater Seattle Area, United States
View →
TC
Tallon Côté
Colleague at Seekout
Seattle, Washington, United States, United States
View →
AK
Abhishek Kumar
Colleague at Seekout
Muzaffarpur, Bihar, India, India
View →
DP
David Piholyuk
Colleague at Seekout
Issaquah, Washington, United States, United States
View →
CH
Caitlin Humphreys
Colleague at Seekout
Greater Seattle Area, United States
View →
TM
Terri Mcginnis
Colleague at Seekout
United States, United States
View →
VM
Vinay Mj
Colleague at Seekout
Bengaluru, Karnataka, India, India
View →
D(
Dee (Sapp) Reiff
Colleague at Seekout
Bellevue, Washington, United States, United States
View →
MG
Marah Goodwell
Colleague at Seekout
Longwood, Florida, United States, United States
View →
GE
Gamer Entertaining World
Colleague at Seekout
West Bengal, India, India
View →
Anushree Hede
Colleague at Seekout
Greater Seattle Area, United States
View →
TC
Tallon Côté
Colleague at Seekout
Seattle, Washington, United States, United States
View →
AK
Abhishek Kumar
Colleague at Seekout
Muzaffarpur, Bihar, India, India
View →
DP
David Piholyuk
Colleague at Seekout
Issaquah, Washington, United States, United States
View →
CH
Caitlin Humphreys
Colleague at Seekout
Greater Seattle Area, United States
View →
TM
Terri Mcginnis
Colleague at Seekout
United States, United States
View →
VM
Vinay Mj
Colleague at Seekout
Bengaluru, Karnataka, India, India
View →
D(
Dee (Sapp) Reiff
Colleague at Seekout
Bellevue, Washington, United States, United States
View →
MG
Marah Goodwell
Colleague at Seekout
Longwood, Florida, United States, United States
View →
GE
Gamer Entertaining World
Colleague at Seekout
West Bengal, India, India
View →
1 education record
Scott Sheffield education
FAQ
Frequently asked questions about Scott Sheffield
Quick answers generated from the profile data available on this page.
What company does Scott Sheffield work for?
Scott Sheffield works for SeekOut.
What is Scott Sheffield's role at SeekOut?
Scott Sheffield is listed as Senior Software Support at SeekOut.
Where is Scott Sheffield based?
Scott Sheffield is based in San Pedro, California, United States while working with SeekOut.
What companies has Scott Sheffield worked for?
Scott Sheffield has worked for Seekout, Home Franchise Concepts, Ratehighway, and American Capital Group Inc..
Who are Scott Sheffield's colleagues at SeekOut?
Scott Sheffield's colleagues at SeekOut include Anushree Hede, Tallon Côté, Abhishek Kumar, David Piholyuk, and Caitlin Humphreys.
How can I contact Scott Sheffield?
You can use AeroLeads to view verified contact signals for Scott Sheffield at SeekOut, including work email, phone, and LinkedIn data when available.
What schools did Scott Sheffield attend?
Scott Sheffield holds Associate'S Degree, Business, Management, Marketing, And Related Support Services from Saddleback College.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Scott Sheffield you were looking for.
Scott Sheffield
4 email domains
Scott Sheffield
3 email domains
Scott Sheffield
1 email domain
Scott Sheffield
3 email domains