Customer Success Manager Ii
Current
May 2024 - Present
AeroLeads people directory · profile
Nicole Graybeal Email & Phone Number
Customer Success Manager II at ExtraHop
at
ExtraHop
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager II at ExtraHop
Location
Salt Lake City Metropolitan Area, United States
Company size
Who is Nicole Graybeal? Overview
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Quick answer
Nicole Graybeal is listed as Customer Success Manager II at ExtraHop at ExtraHop, a with 201 employees, based in Salt Lake City Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Nicole Graybeal.
Nicole Graybeal previously worked as Customer Success Manager II at Extrahop and Customer Success Manager at Extrahop. Nicole Graybeal holds Bachelor’S Degree, Kinesiology And Exercise Science from Lewis-Clark State College.
Company email context
Email format at ExtraHop
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ExtraHop
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Profile bio
About Nicole Graybeal
Nicole Graybeal is a Customer Success Manager II at ExtraHop at ExtraHop. Colleagues describe them as "Nicole is a high-energy recruiter that brings positivity and unwavering tenacity to all that she does. Nicole built out and executed an amazing campus recruiting program that I was honored to be a part of. Not only does she have the ability to source and screen high-quality talent, but she can also manage complicated logistics and scheduling challenges. Last September, Nicole assembled a team of roughly 13 ExtraHop employees to fly throughout the country to campus recruiting events. Nicole was a fantastic ambassador for the company. She forged relationships with the University staff and students and kept the ExtraHop team motivated through long days and late nights. During campus recruiting season, she not only recruited, but she planned meals, booked travel, organized interviews, kept up with paperwork, and managed every detail down to sharpening pencils. She’s a gem and we are lucky to have her."
Current workplace
Nicole Graybeal's current company
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Extrahop
8 roles
Nicole Graybeal work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
- Analyze customer requirements and promote the highest value application of ExtraHop in our customer's business environment- Engage ExtraHop end-users to provide targeted assistance and enablement- Assist in assessing customer needs and coordinate high-value services such as ExtraHop Professional Services and advanced training- Lead and facilitate new customer’s initial onboarding and introduction to ExtraHop- Assess and document customer health and maturity levels to improve customer engagement strategy- Execute direct customer engagement workflows and automated processes to evangelize ExtraHop and engage a wide cross-section of our user community- Assist and contribute to ExtraHop’s Voice of Customer activities and provide influential input on product and service roadmap priorities- Work with a diverse cross-section of ExtraHop’s business units and represent customer needs and expectations- CSAT/NPS Program Manager: collect, analyze, and produce resulting reports
Oct 2022 - May 2024
Senior Customer Success Specialist
- Document customer use cases- Run project kickoffs and generate meeting notes- Execute NPS, CSAT and other survey to all users, collect and produce resulting reports- Monitor and report on EOL hardware and outdated firmware- Ensure CSAT status is up to date on all non-portfolio accounts- Generate recurring project status reports for accounting and upper management- Work with Training and Sales teams to coordinate scheduling of short-term training engagements- Work closely with Solutions Architects and clients to schedule appropriate resources based on project requirements and availability- Send general updates to all users on product, use cases and services- Evaluate product telemetry for account health risk- Assist in identifying and creating reference customers- Act as a bridge between customers and other ExtraHop departments (Product, Sales, Support, Marketing, Services) to ensure feedback is received
Apr 2022 - Oct 2022
Customer Success Specialist
Jun 2020 - Apr 2022
Campus Recruiter
Jul 2018 - Jun 2020
Recruiting Coordinator
Jul 2017 - Jul 2018
Front Desk Coordinator
Jul 2016 - Jul 2017
Administrative Assistant
Aug 2014 - Jul 2016
Team & coworkers
Colleagues at ExtraHop
Other employees you can reach at extrahop.com. View company contacts for 201 employees →
KW
Kyle W.
Colleague at ExtrahopEl Dorado Hills, California, United States
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JO
Jimmy Oung
Colleague at ExtrahopGreater Seattle Area, United States
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MT
Marissa Thomas, Bshca
Colleague at ExtrahopAtlanta, Georgia, United States
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BW
Brian Walls
Colleague at ExtrahopPontotoc, Mississippi, United States
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AK
Alex Kiwerski
Colleague at ExtrahopShelton, Washington, United States
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PG
Paul Giorgi
Colleague at ExtrahopColumbus, Ohio Metropolitan Area, United States
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RK
Roman Kireev
Colleague at ExtrahopGreater Seattle Area, United States
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AP
Adam Pruitt
Colleague at ExtrahopGreater Seattle Area, United States
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LH
Laurie Holm, Mba, Eca
Colleague at ExtrahopEagle, Idaho, United States
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CG
Christopher Gurczynski
Colleague at ExtrahopOcala, Florida, United States
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Kyle W.
Colleague at ExtrahopEl Dorado Hills, California, United States
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JO
Jimmy Oung
Colleague at ExtrahopGreater Seattle Area, United States
View →
MT
Marissa Thomas, Bshca
Colleague at ExtrahopAtlanta, Georgia, United States
View →
BW
Brian Walls
Colleague at ExtrahopPontotoc, Mississippi, United States
View →
AK
Alex Kiwerski
Colleague at ExtrahopShelton, Washington, United States
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PG
Paul Giorgi
Colleague at ExtrahopColumbus, Ohio Metropolitan Area, United States
View →
RK
Roman Kireev
Colleague at ExtrahopGreater Seattle Area, United States
View →
AP
Adam Pruitt
Colleague at ExtrahopGreater Seattle Area, United States
View →
LH
Laurie Holm, Mba, Eca
Colleague at ExtrahopEagle, Idaho, United States
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CG
Christopher Gurczynski
Colleague at ExtrahopOcala, Florida, United States
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1 education record
Nicole Graybeal education
-
Lewis-Clark State College
FAQ
Frequently asked questions about Nicole Graybeal
Quick answers generated from the profile data available on this page.
What company does Nicole Graybeal work for?
Nicole Graybeal works for ExtraHop.
What is Nicole Graybeal's role at ExtraHop?
Nicole Graybeal is listed as Customer Success Manager II at ExtraHop at ExtraHop.
Where is Nicole Graybeal based?
Nicole Graybeal is based in Salt Lake City Metropolitan Area, United States while working with ExtraHop.
What companies has Nicole Graybeal worked for?
Nicole Graybeal has worked for Extrahop and Renton School District.
Who are Nicole Graybeal's colleagues at ExtraHop?
Nicole Graybeal's colleagues at ExtraHop include Kyle W., Jimmy Oung, Marissa Thomas, Bshca, Brian Walls, and Alex Kiwerski.
How can I contact Nicole Graybeal?
You can use AeroLeads to view verified contact signals for Nicole Graybeal at ExtraHop, including work email, phone, and LinkedIn data when available.
What schools did Nicole Graybeal attend?
Nicole Graybeal holds Bachelor’S Degree, Kinesiology And Exercise Science from Lewis-Clark State College.
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