Nadine Monn, Ms Email & Phone Number

Philadelphia, Pennsylvania, United States

• Participate in the design, development, and delivery of educational content and learning resources. • Assist Board colleagues with the design and development of content reflective of best practices in adult learning and with the identification and assessment of learning objectives and outcomes, with primary focus on the Education team, its contractors, instructors, and other subject experts.• Support the evaluation and management of instructional content and learning programs and review educational content and delivery methods to ensure program and participant expectations are met.• In partnership with Education team colleagues, hire and train instructors to develop and deliver workshops, seminars, and webinars, and create online content. • Manage virtual platforms and design processes for online learning and effectively utilize technology to support the delivery of high-quality live webinars, virtual, and on-site education offerings, provide insights and creativity for members to optimally use the Board’s virtual platforms, and apply best practice instructional strategies to achieve instructional goals. • With Education team colleagues, develop the annual calendar of events, coordinate the scheduling and implementation process for educational seminars and programs, and provide necessary data to support the assessment of educational offerings and learning technologies.

* Works with HR leadership to execute a professional development strategy and framework to support all employees.* Serves as a strategic business partner for development, training, and instructional content needs for all business areas.* Ensures development, delivery, and continuous improvement of enterprise training programs for the entire employee experience.

Greater Philadelphia Area

* Designs, develops, and delivers employee learning experiences (e-learning, face-to-face, and blended)* Determines, documents, and creates employee development plans* Oversees processes and procedures related to employee engagement initiatives* Manages content and support for employee community site and digital signage* Assists with identifying emerging communication channels

Philadelphia, Pa

Responsibilities:* E-learning design, development, and delivery to support employee training initiatives* Administration of employee learning systems* Assessment, evaluation, recommendation, and implementation of learning technology to support employee training and external-facing offerings for plan members and employers* Leadership for employee training* Support for employee engagement initiativesAccomplishments:* Selected and implemented Lynda.com Enterprise to provide business and technical training resources that complement custom, organization-specific offerings on the LMS, with a 310% increase for the current year-over-year learning hours.* Designed and developed new employee onboarding related to benefits enrollment, security and privacy essentials, and organizational culture, with additional content under development in 2018.* Consulted with internal clients to curate and develop business-specific training to support team goals.* Developed annual communication plan to promote monthly emphases for employee engagement topics on the organization's intranet site.* In partnership with service language colleagues in the call center, designed and developed multilingual e-learning tutorials to support annual enrollment efforts, making the information available in English, Korean, and Spanish.

Philadelphia, Pa

Responsibilities:* Remote coordination of the organization's member education seminars in partnership with local volunteers and church contacts around the USA* Administration of seminar registration process and system, with assessment and implementation of new features as released by the system's vendor* Design and production of print materials to support seminars, in conjunction with SMEs* Administration of the education section on pensions.org, the organization's public website* E-learning design and development for on-demand, single topic modules* Design, development, and delivery of asynchronous, online learning programsAccomplishments:* Coordinated approximately 50 offerings of the organization's seminars.* Served on the selection team for an LMS vendor (Litmos) in partnership with another business team.* Implemented the use of the LMS for asynchronous online learning programs designed for participating plan members and employer representatives.* Designed and developed a pilot, asynchronous online course in the LMS for new plan members to better understand and utilize their benefits coverage (Articulate Storyline).* Planned and coordinated the organization's inaugural Well-Being Retreat, a two-day education conference helping church servants better manage their personal finances and the church's.* Developed a mobile app for the inaugural Well-Being Retreat, to use in place of a conference booklet.* As a SME, contributed education-related articles to Board Connections, the organization's monthly e-newsletter distributed to active and retired plan members and participating employers.

Philadelphia, Pa

Responsibilities:* Remote coordination of the organization's member education seminars in partnership with local volunteers and church contacts around the USA* Administration of seminar registration process and system, with assessment and implementation of new features as released by the system's vendor* Design and production of print materials to support seminars, in conjunction with SMEs* Administration of the education section on pensions.org, the organization's public website* E-learning design and development for on-demand, asynchronous and virtual, synchronous offerings* Webinar productionAccomplishments:* Contributed to growth in annual seminar offerings, with a high of 97 seminars in 2007.* Designed and developed e-learning modules (Adobe Presenter) on single topics related to benefits education, plan changes, tax-advantaged plans, clergy tax issues, new services and tools, as well as a five-part series on investing basics.* Designed and produced an annual webinar on tax tips for ministers and churches, which later became an on-demand e-learning module.* In partnership with SMEs, developed an online pilot (Adobe Connect) for the organization's clergy compensation and taxes seminar, normally delivered in F2F format.* Was writer/editor for EducationTalk, a quarterly e-newsletter sent to all active and retired members with articles interpreting aspects of spiritual, health, financial, and vocational well-being (2008 Gold Hermes Creative award winner).* Assisted with translation of Board of Pensions publications about specific benefits from English into Spanish, including the selection of new plan terminology in Spanish.

Philadelphia, Pa

Responsibilities:* Remote coordination of the organization's member education seminars in partnership with local volunteers and church contacts around the USA* Administration of seminar registration process* Design and production of print materials to support seminars, from invitations to participant workbooks, in conjunction with SMEsAccomplishments:* Formalized logistical procedures to increase effective seminar promotion and timely shipping of instruction materials to local sites.* Redesigned all printed seminar materials for improved visual design and communication.* Contributed to growth in annual seminar offerings, from approximately 45, up to 70.* Participated in selection of the organization's online registration system (Cvent) in partnership with another business team.* Implemented the use of online registration for the seminars by designing and administering the entire registration process for the different seminar types (financial planning, retirement planning, benefits education, taxation issues for churches and clergy).

Cumberland, Md

* Worked on various federal and state government call center contracts. * Helped develop and record bilingual telephone menu systems for information line contracts. * Designed training materials for the launch of a state government contract line, and assisted with training new hires for the line.

Elgin, Il

* Served as denominational representative to sister churches throughout Americas, specifically the Dominican Republic, Nicaragua, and Cuba.* Translated official documents for denominational agencies from English into Spanish, as well as correspondence between sister congregations.* Provided simultaneous interpretation during annual denominational conference for stateside and international Spanish-speaking participants.

Master Of Science (M.S.), Instructional Technology Management, 4.0 Gpa

Areas of study included Principles of Instructional Design; The Adult as a Learner; Web Design, Usability, and Visual Literacy.

Bachelor Of Arts (B.A.), International Studies, Spanish

Activities and Societies: Black Student Congress, International Club, Spanish Club, Brethren Student FellowshipMagna cum laude

Political Science, Linguistics, History, Art History

Activities and Societies: Full Junior year aborad at USFQ through Brethren Colleges Abroad (BCA)Chancellor's List both semesters