Bala Murugan

Bala Murugan Email and Phone Number

Continuous Improvement and Transformation Professional @ Qatar Airways
Qatar
Bala Murugan's Location
Qatar, Qatar
Bala Murugan's Contact Details

Bala Murugan personal email

About Bala Murugan

Certified Project Management Professional-PMP®, Lean Six Sigma Green Belt Certified Practitioner, Certified ISO auditor, Business Management graduate, Cross-functional expert with over 15 years of experience in managing Projects and Program across four continents and travelled over twelve countries for Implementation, Pre-Sales and Consulting. Domain expert in Aviation Maintenance & Engineering and MRO with specialties in handling complex automation and optimization projects, continual improvements and transformation, Customer engagement at levels from end users to CxO.

Bala Murugan's Current Company Details
Qatar Airways

Qatar Airways

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Continuous Improvement and Transformation Professional
Qatar
Website:
qatarairways.com
Employees:
46089
Bala Murugan Work Experience Details
  • Qatar Airways
    Continuous Improvement And Transformation Professional
    Qatar Airways
    Qatar
  • Qatar Airways
    Continuous Improvement & Transformation Professional
    Qatar Airways May 2023 - Present
  • Qatar Airways
    Process Re-Engineering Specialist
    Qatar Airways May 2019 - Apr 2023
    Doha, Qatar
    - Handling enterprise level projects to liaison with both internal and external stakeholders (Flight Operations, QAS Commercial, Ground Services, QAS Cargo, IT, Vendors, Regulatory Authority, etc.) to consistently provide tangible business benefits. For the past 3 years delivered over the target in the areas of Cost Avoidance / Reduction / Savings. - Successful delivery of high-benefits realization projects which are yielding Multi-million dollar value in benefits. (Some of them includes… Show more - Handling enterprise level projects to liaison with both internal and external stakeholders (Flight Operations, QAS Commercial, Ground Services, QAS Cargo, IT, Vendors, Regulatory Authority, etc.) to consistently provide tangible business benefits. For the past 3 years delivered over the target in the areas of Cost Avoidance / Reduction / Savings. - Successful delivery of high-benefits realization projects which are yielding Multi-million dollar value in benefits. (Some of them includes Operating Model Change, Next-Gen Technology Implementation for both Line and Base Maintenance, Paperless & e-Sign-off Implementation, In-house Capability build, etc.)- Received recognition from Higher Management including CxO’s Show less
  • Ramco Systems
    Solution Advisory Manager, Global Aviation Practice
    Ramco Systems Apr 2018 - Apr 2019
    Chennai Area, India
  • Ramco Systems
    Project Manager
    Ramco Systems Jan 2017 - Mar 2018
    Dallas/Fort Worth Area
    Project Manager for US Client
  • Ramco Systems
    Business Consultant, Aviation Practice
    Ramco Systems Sep 2014 - Dec 2016
    Chennai Area, India
    - Engagement with function/department leads in process definition/process re-engineering and solution mapping of Ramco Aviation Solution in the areas of Configuration Management, Line Maintenance, MRO (Shop / Hangar Maintenance), Maintenance Planning & Program, Procurement & Logistics, Reliability Management, Modification and Repair Management- ERP / Product Implementation, Fit-Gap analysis and business requirement specification generation. Preparation of process flows and blue print… Show more - Engagement with function/department leads in process definition/process re-engineering and solution mapping of Ramco Aviation Solution in the areas of Configuration Management, Line Maintenance, MRO (Shop / Hangar Maintenance), Maintenance Planning & Program, Procurement & Logistics, Reliability Management, Modification and Repair Management- ERP / Product Implementation, Fit-Gap analysis and business requirement specification generation. Preparation of process flows and blue print documents. - Configure system with key process parameters, device data collection strategies with the customer - Conduct User Champion Training, User Acceptance testing, End user Training and assist the customers in cut-over- Provide support to customers, for Go-Live and production usage of the system.- Coordinate with offshore delivery and Product teams for resolving the customer issues Show less
  • Eccs Ltd
    Technical Consultant
    Eccs Ltd Feb 2013 - Jun 2014
    Bath, United Kingdom
    - Conducting business process workshops and functional requirements gathering- Work with team members to document requirements, business process flows, system design specifications, and test cases- Configure Maximo applications and traing of end Users - BI Report Development (SSRS / BIRT / Actuate ) - Creation of technical documentation for Maximo functionalities- Recognized for creating outstanding reports and personal commendation from clients.Freelance Consultant… Show more - Conducting business process workshops and functional requirements gathering- Work with team members to document requirements, business process flows, system design specifications, and test cases- Configure Maximo applications and traing of end Users - BI Report Development (SSRS / BIRT / Actuate ) - Creation of technical documentation for Maximo functionalities- Recognized for creating outstanding reports and personal commendation from clients.Freelance Consultant from Jul 13 to Jun 14. Show less
  • University Of Lincoln
    Management Student
    University Of Lincoln Sep 2010 - Jan 2012
    Lincoln, United Kingdom
    Regular Syllabus + Consultancy Project in one of the UK based Company + Dissertation on '​'Future of Containerization – in the context of Indian container terminals"
  • Abg Kandla Container Terminal Limited
    Asst. Manager Ict (Business Unit Head)
    Abg Kandla Container Terminal Limited Jun 2008 - Sep 2010
    Kandla Area, India
    Responsibilities: • Heading the IT team, management of budgets, back-up, and security policies• Selection and commissioning of Hardware and software• Liaison with the maritime stakeholders for system developments• Assisting and supporting the inter departments and working with staffs at all levels• Recruitment and training of staffsAchievements:• Proud to be the Youngest HoD in ICT Department amongst all the Indian Container Terminals• In spite of bad… Show more Responsibilities: • Heading the IT team, management of budgets, back-up, and security policies• Selection and commissioning of Hardware and software• Liaison with the maritime stakeholders for system developments• Assisting and supporting the inter departments and working with staffs at all levels• Recruitment and training of staffsAchievements:• Proud to be the Youngest HoD in ICT Department amongst all the Indian Container Terminals• In spite of bad infrastructure, adopted a strategic plan and implemented the auto mailing of terminal reports in a cost effective way.• Developed over 12 vital terminal reports through which the operational excellence and the cargo movements can be analysed• Created a corporate video by working collaboratively with the business development team.• Member of development team of the Port Community System in India, developed innovative solutions to most persistent container transacting messages and presented high quality product demonstrations to technical and executive audiences. Show less
  • Vctpl - Visakha Container Terminal Pvt. Ltd.
    Executive-It
    Vctpl - Visakha Container Terminal Pvt. Ltd. Sep 2004 - Jun 2008
    Visakhpatnam
    Responsibilities:• Support and Administration of Maximo 5.2• Liaison with the line-managers of Engineering, Materials and Purchase departments for system improvement• Report development and working on KPI • Internal ISO Auditing and working on the continual improvement plans• Training of end-users on the functional environmentAchievements:• Developed the KPI for the Engineering, Purchase and Stores department through which the asset can be measured, monitored and… Show more Responsibilities:• Support and Administration of Maximo 5.2• Liaison with the line-managers of Engineering, Materials and Purchase departments for system improvement• Report development and working on KPI • Internal ISO Auditing and working on the continual improvement plans• Training of end-users on the functional environmentAchievements:• Developed the KPI for the Engineering, Purchase and Stores department through which the asset can be measured, monitored and tracked with the industry benchmarks.• Increased the system responsiveness through regular customization and bug fixing.• Held the additional responsibility as Stores Executive when there was a need and worked flexibly to adapt to stores function in a short span. • Awarded as a best team player while fixing a major maintenance activity • Coordinated and formulated the ISO departmental documentation and Quality Manual. Show less

Bala Murugan Skills

Team Management Logistics Management Supply Chain Management Operations Management Business Analysis Project Planning Microsoft Sql Server Shipping Team Building Team Leadership Ports Microsoft Office English Strategic Planning Sql Software Documentation Training Business Development Procurement Oracle Windows Networking

Bala Murugan Education Details

Frequently Asked Questions about Bala Murugan

What company does Bala Murugan work for?

Bala Murugan works for Qatar Airways

What is Bala Murugan's role at the current company?

Bala Murugan's current role is Continuous Improvement and Transformation Professional.

What is Bala Murugan's email address?

Bala Murugan's email address is ca****@****ail.com

What schools did Bala Murugan attend?

Bala Murugan attended University Of Lincoln.

What are some of Bala Murugan's interests?

Bala Murugan has interest in Economic Empowerment, Civil Rights And Social Action, Environment, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare, Health.

What skills is Bala Murugan known for?

Bala Murugan has skills like Team Management, Logistics, Management, Supply Chain Management, Operations Management, Business Analysis, Project Planning, Microsoft Sql Server, Shipping, Team Building, Team Leadership, Ports.

Who are Bala Murugan's colleagues?

Bala Murugan's colleagues are Liana Ana, Vera El Sayah, Ashar Waheed, Aca, Apfa, Mahbob Nasir, Baek-Jae Kim, Khan Office_2, Ali Ghaemi.

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