Bala Murugan Email & Phone Number

Qatar

Doha, Qatar

- Handling enterprise level projects to liaison with both internal and external stakeholders (Flight Operations, QAS Commercial, Ground Services, QAS Cargo, IT, Vendors, Regulatory Authority, etc.) to consistently provide tangible business benefits. For the past 3 years delivered over the target in the areas of Cost Avoidance / Reduction / Savings. - Successful delivery of high-benefits realization projects which are yielding Multi-million dollar value in benefits. (Some of them includes… Show more - Handling enterprise level projects to liaison with both internal and external stakeholders (Flight Operations, QAS Commercial, Ground Services, QAS Cargo, IT, Vendors, Regulatory Authority, etc.) to consistently provide tangible business benefits. For the past 3 years delivered over the target in the areas of Cost Avoidance / Reduction / Savings. - Successful delivery of high-benefits realization projects which are yielding Multi-million dollar value in benefits. (Some of them includes Operating Model Change, Next-Gen Technology Implementation for both Line and Base Maintenance, Paperless & e-Sign-off Implementation, In-house Capability build, etc.)- Received recognition from Higher Management including CxO’s Show less

Chennai Area, India

Dallas/Fort Worth Area

Project Manager for US Client

Chennai Area, India

- Engagement with function/department leads in process definition/process re-engineering and solution mapping of Ramco Aviation Solution in the areas of Configuration Management, Line Maintenance, MRO (Shop / Hangar Maintenance), Maintenance Planning & Program, Procurement & Logistics, Reliability Management, Modification and Repair Management- ERP / Product Implementation, Fit-Gap analysis and business requirement specification generation. Preparation of process flows and blue print… Show more - Engagement with function/department leads in process definition/process re-engineering and solution mapping of Ramco Aviation Solution in the areas of Configuration Management, Line Maintenance, MRO (Shop / Hangar Maintenance), Maintenance Planning & Program, Procurement & Logistics, Reliability Management, Modification and Repair Management- ERP / Product Implementation, Fit-Gap analysis and business requirement specification generation. Preparation of process flows and blue print documents. - Configure system with key process parameters, device data collection strategies with the customer - Conduct User Champion Training, User Acceptance testing, End user Training and assist the customers in cut-over- Provide support to customers, for Go-Live and production usage of the system.- Coordinate with offshore delivery and Product teams for resolving the customer issues Show less

Bath, United Kingdom

- Conducting business process workshops and functional requirements gathering- Work with team members to document requirements, business process flows, system design specifications, and test cases- Configure Maximo applications and traing of end Users - BI Report Development (SSRS / BIRT / Actuate ) - Creation of technical documentation for Maximo functionalities- Recognized for creating outstanding reports and personal commendation from clients.Freelance Consultant… Show more - Conducting business process workshops and functional requirements gathering- Work with team members to document requirements, business process flows, system design specifications, and test cases- Configure Maximo applications and traing of end Users - BI Report Development (SSRS / BIRT / Actuate ) - Creation of technical documentation for Maximo functionalities- Recognized for creating outstanding reports and personal commendation from clients.Freelance Consultant from Jul 13 to Jun 14. Show less

Lincoln, United Kingdom

Regular Syllabus + Consultancy Project in one of the UK based Company + Dissertation on '​'Future of Containerization – in the context of Indian container terminals"

Kandla Area, India

Responsibilities: • Heading the IT team, management of budgets, back-up, and security policies• Selection and commissioning of Hardware and software• Liaison with the maritime stakeholders for system developments• Assisting and supporting the inter departments and working with staffs at all levels• Recruitment and training of staffsAchievements:• Proud to be the Youngest HoD in ICT Department amongst all the Indian Container Terminals• In spite of bad… Show more Responsibilities: • Heading the IT team, management of budgets, back-up, and security policies• Selection and commissioning of Hardware and software• Liaison with the maritime stakeholders for system developments• Assisting and supporting the inter departments and working with staffs at all levels• Recruitment and training of staffsAchievements:• Proud to be the Youngest HoD in ICT Department amongst all the Indian Container Terminals• In spite of bad infrastructure, adopted a strategic plan and implemented the auto mailing of terminal reports in a cost effective way.• Developed over 12 vital terminal reports through which the operational excellence and the cargo movements can be analysed• Created a corporate video by working collaboratively with the business development team.• Member of development team of the Port Community System in India, developed innovative solutions to most persistent container transacting messages and presented high quality product demonstrations to technical and executive audiences. Show less

Visakhpatnam

Responsibilities:• Support and Administration of Maximo 5.2• Liaison with the line-managers of Engineering, Materials and Purchase departments for system improvement• Report development and working on KPI • Internal ISO Auditing and working on the continual improvement plans• Training of end-users on the functional environmentAchievements:• Developed the KPI for the Engineering, Purchase and Stores department through which the asset can be measured, monitored and… Show more Responsibilities:• Support and Administration of Maximo 5.2• Liaison with the line-managers of Engineering, Materials and Purchase departments for system improvement• Report development and working on KPI • Internal ISO Auditing and working on the continual improvement plans• Training of end-users on the functional environmentAchievements:• Developed the KPI for the Engineering, Purchase and Stores department through which the asset can be measured, monitored and tracked with the industry benchmarks.• Increased the system responsiveness through regular customization and bug fixing.• Held the additional responsibility as Stores Executive when there was a need and worked flexibly to adapt to stores function in a short span. • Awarded as a best team player while fixing a major maintenance activity • Coordinated and formulated the ISO departmental documentation and Quality Manual. Show less