Developed and executed copy for marketing campaigns across digital and print platforms.Created and managed content calendars for social media channels, ensuring consistent posting and engagement.Conducted research to understand target audiences and industry trends, tailoring content accordingly.Wrote clear, persuasive, and original copy for websites, blogs, emails, and social media. Optimized web content for SEO to improve organic search rankings and drive traffic.Monitored and analyzed social media performance, making data-driven adjustments to improve engagement and conversion rates.Collaborated with marketing and design teams to create cohesive and compelling messaging.Edited and proofread content to ensure clarity, accuracy, and adherence to brand guidelines.

Overseeing the daily operations of the store, making sure it runs smoothly and effectively, Handling the brands social media page, content creation(Graphics and video content), responding to customers on and off social media, Book/Record keeping, taking inventory of stocks, following up customers and potential customers, Listening to customer’s complaints and questions and addressing them promptly and accurately, and also on boarding and supervising the company’s dispatch riders and ensure overall compliance with various company policies such as: uniforms, use of electronic devices, phone compliance, meal breaks and attendance;Key Achievements:• Interacted with diverse customers on a daily basis, promoting excellent communication and customer service skills.• Managed daily operations of the store, including opening and closing operations, inventory management, new employee training, customer service and sales.• Accurately trace lost or delayed shipments and monitor dispatcher routes to manage on-time performance.

Duties performed; Welcoming guest into the office, Answering phone calls, and responding to Emails, Handling the company’s Instagram page, Creating content for the company’s Instagram page, Creative/Content writing, Admission application, Biometrics application, Reporting to senior management and performing secretarial and administrative duties.