Who is Nnenna Orji? Overview
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Quick answer
Nnenna Orji is listed as Lead, Merchant Success at Kora, based in Lagos, Lagos State, Nigeria. AeroLeads shows a matched LinkedIn profile for Nnenna Orji.
Nnenna Orji previously worked as Senior Associate, Merchant Success at Kora and Senior Associate, Merchant Success at Kora. Nnenna Orji holds Bachelor Of Applied Science - Basc, Agricultural Business And Management, Second Class Upper Division (2:1) from Michael Okpara' University Of Agriculture Umudike.
Company email context
Email format at Kora
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Kora
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Profile bio
About Nnenna Orji
I am an experienced customer service professional with exceptional interpersonal, communication, and problem-solving skills. I take pride in my ability to resolve complex issues and address customer needs with tact and diplomacy. My approachable demeanor and customer-centric focus foster loyalty and repeat business. Beyond work, I enjoy reading, cooking, cleaning, watching movies, and listening to good music. If you're seeking a seasoned customer service expert with a multifaceted approach to life, let's connect and exceed expectations together.
Current workplace
Nnenna Orji's current company
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7 roles
Nnenna Orji work experience
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Senior Associate, Merchant Success
Senior Associate, Merchant Success
Merchant Success Associate
- Building and maintaining strong relationships with our merchants.- Providing exceptional customer service to our merchants through phone, email, and chat support.- Monitoring and responding to merchant inquiries and requests in a timely and efficient manner- Collaborating with cross-functional teams to resolve merchant issues and ensure timely resolution.- Provide feedback to the product team to improve the merchant experience.- Analyze merchant data to identify trends and opportunities for improvement.- Developing and executing merchant success plans to drive adoption and usage of our products and services.- Conduct regular check-ins with merchants to ensure their ongoing success.
Dec 2021 - Jan 2024
Customer Service Representative
Attending and Resolving customer's complaints, requests and enquiries and providing excellent customer service Relationship,via inbound calls,chats and mails in a professional and Efficient manner
Oct 2021 - Dec 2021
Customer Service Representative
Resolving customers complaints, giving informations to their enquiry and helping with their requests in line with the company’s standard operating procedures.
May 2019 - May 2021
Mystery Shopper
Visting Airtel shops in Umuahia, taking notes of their environment, how they respond and treat customers.
Sep 2014 - Sep 2015
1 education record
Nnenna Orji education
FAQ
Frequently asked questions about Nnenna Orji
Quick answers generated from the profile data available on this page.
What company does Nnenna Orji work for?
Nnenna Orji works for Kora.
What is Nnenna Orji's role at Kora?
Nnenna Orji is listed as Lead, Merchant Success at Kora.
Where is Nnenna Orji based?
Nnenna Orji is based in Lagos, Lagos State, Nigeria while working with Kora.
What companies has Nnenna Orji worked for?
Nnenna Orji has worked for Kora, Korapay, Sterling Alternative Finance, Guaranty Trust, and Airtel Nigeria.
How can I contact Nnenna Orji?
You can use AeroLeads to view verified contact signals for Nnenna Orji at Kora, including work email, phone, and LinkedIn data when available.
What schools did Nnenna Orji attend?
Nnenna Orji holds Bachelor Of Applied Science - Basc, Agricultural Business And Management, Second Class Upper Division (2:1) from Michael Okpara' University Of Agriculture Umudike.
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