Noah Smith Email & Phone Number

Carmel, IN, US

Carmel, Indiana, United States

Warren, Michigan, United States

• Collaborated closely with senior engineers to gain expertise in the Apache Hadoop software library deployed across our supported platforms, facilitating effective support to GM employees utilizing the platform’s tools.
• Enhanced Hadoop platform reliability with Site Reliability Engineering practices, including the development of Grafana dashboards, Prometheus alerts, and automation scripts, for seamless performance and system stability.
• Engaged in primary and secondary on-call rotations, ensuring timely resolution of problem tickets and providing support for Saturday patching sessions, thus maintaining system integrity and meeting deadlines effectively.
• Maintained meticulous documentation for both production and non-production change controls, ensuring adherence to established protocols and facilitating transparency in the change management process.
• Facilitated Agile ceremonies, including biweekly sprints managed via Azure DevOps, daily scrum meetings, show & tell sessions, and retrospectives, ensuring smooth project progress and team alignment.

Ellettsville, Indiana

• Oversaw all operations to ensure food was being made according to established policies, procedures, and given to the customer in a timely manner.
• Ensured customer satisfaction by accommodating any reasonable requests and resolving complaints.
• Prepared enough products to last throughout the day, monitored inventory, and balanced the store’s daily receivables.
• Trained associates on established policies and procedures and managed 4-6 associates per day to ensure all policies and procedures were followed correctly.

Ellettsville, Indiana

• Assisted customers by taking orders, handling and preparing food, and completing 100+transactions per shift.
• Worked together on a team to ensure the store’s daily operations ran smoothly.
• Focused on customer satisfaction.
• Maintained a sanitary work environment.