Noah Smith Email & Phone Number

Carmel, In, Us

Carmel, Indiana, United States

Warren, Michigan, United States

• Collaborated closely with senior engineers to gain expertise in the Apache Hadoop software library deployed across our supported platforms, facilitating effective support to GM employees utilizing the platform’s tools.• Enhanced Hadoop platform reliability with Site Reliability Engineering practices, including the development of Grafana dashboards, Prometheus alerts, and automation scripts, for seamless performance and system stability.• Engaged in primary and secondary on-call rotations, ensuring timely resolution of problem tickets and providing support for Saturday patching sessions, thus maintaining system integrity and meeting deadlines effectively.• Maintained meticulous documentation for both production and non-production change controls, ensuring adherence to established protocols and facilitating transparency in the change management process.• Facilitated Agile ceremonies, including biweekly sprints managed via Azure DevOps, daily scrum meetings, show & tell sessions, and retrospectives, ensuring smooth project progress and team alignment.

Ellettsville, Indiana

• Oversaw all operations to ensure food was being made according to established policies, procedures, and given to the customer in a timely manner.• Ensured customer satisfaction by accommodating any reasonable requests and resolving complaints.• Prepared enough products to last throughout the day, monitored inventory, and balanced the store’s daily receivables.• Trained associates on established policies and procedures and managed 4-6 associates per day to ensure all policies and procedures were followed correctly.

Ellettsville, Indiana

• Assisted customers by taking orders, handling and preparing food, and completing 100+transactions per shift.• Worked together on a team to ensure the store’s daily operations ran smoothly.• Focused on customer satisfaction.• Maintained a sanitary work environment.