Source potential and passive candidates through direct sourcing channels, predominantly LinkedIn.Screening potential candidates to determine their qualifications via the phone.Partner with recruiters and hiring managers to align on ideal profiles for the roles and educating them on any market or competitor hiring trends.Generate candidate interest through creative marketing and social media messaging.Develop a pipeline of active candidates for current open roles and future hiring needs.

Providing world-class service by engaging directly with clients, prospects and vendors to coordinate requests with Gartner Research & Advisory Experts. Demonstrating a passion for client service, strong problem-solving skills, and a willingness to learn with a high degree of ambition and drive. Acting as a liaison between internal and external Clients and the Gartner Expert community to problem solve around our clients most pressing technology and business-related questions and problems.Currently supporting the Client Communication Center team with prior experience supporting the Tech and Service Provider and Supply Chain teams in providing liaison services between external and internal clients, communication routing, service ticket creation, and customer service support.

Educate families about the services FOCUS provides and benefits of receiving therapyEnsure all intake documentation has been received, including but not limited to, patient history , physician referral and authorization and update patient record in EMRCoordinate and schedule patient evaluations and therapy appointments for Speech, Occupational & Physical TherapyCoordinate schedules to maximize therapist productivity while accommodating patient needsManage all appointment cancellations and reschedules and communicate changes with appropriate team membersAnswer incoming calls in a courteous and friendly manner and return messages promptlyMaintain the highest level of customer service by providing patients and families loving and compassionate support and guidanceWorks closely with fellow team members and therapists to ensure efficient office procedures and provide support when neededMaintain strict confidentiality in compliance with HIPAA regulations

HR Coordination: Onboarding: Helping new hires adjust to the company and providing a positive welcomeEmployee relations: Helping employees with questions and issues, and managing employee relationsCompensation and benefits: Assisting with employee compensation and benefits, and administering employee health plansPayroll: Managing payroll functionsPerformance management: Preparing materials for performance reviews and assisting with performance management proceduresAdministrative tasks: Maintaining personnel records, creating and updating employee handbooks, and developing employee orientation programsLiaison: Working as a liaison between employees, insurance providers, and managersPatient Care:Directed patient and employee file systems, developed and processed new hire information packages, and maintained and updated company government compliance files for state and federal regulations.Provided verifications of employment and current benefits packages.Wrote and managed digital mailer campaigns, physical fliers, and promotional documents for local eventsRouted patient incoming digital communications in a dual office, single practitioner setupEntered all patient and insurance information into private databaseFiled all patient information and data into proper paper channelsScheduled all patient service appointments and hearing tests.Prepared orders of hearing aids and batteries for patient pickup.·Managed office supplies and handled all communications with vendors.·Assisted during patient exams and distributed and collected all patient forms.·