Noah West Email & Phone Number

Over two years of education and experience programming in C++, utilizing Linux tools and the Visual Studio Code IDE. Completed college coursework in C++ and Calculus, including Differential, Integral, and Vector Calculus. Developed a 3D game in C# with the Unity game engine and received a STEM scholarship that helped fund my education.Excellent communication and problem-solving skills from over three years of customer service in the fast-paced team environment of a hotel. Passionate about learning new topics in computer science, enjoy challenges, and interested in software development, robotics, and AI. Skilled in C++, C, Visual Studio Code, and the Linux development environment.

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  Front Desk Agent

  Innventures Ivi Lp

  Jul 2021 - Present - Hillsboro, Oregon, United States

  • Customer Service: Providing excellent customer service that’s recognized personally for being “polite, helpful, friendly, patient, knowledgeable, and efficient”• Multi-Tasking: Communicating with multiple customers while handling payment methods, managing multi-line phone systems, and accurately inputting information into a computer• Problem-Solving: Acting as manager on duty to de-escalate and resolve problems in a timely manner and offering a way to make it right to improve customer experience and ensure their future business• Communication: Communicating daily with housekeeping, maintenance, front desk, sales office, and customers to ensure information is accurately transferred between departments• Work Ethic: Punctual, reliable, flexible, and proactive• ONQ Property Management: Operating software system to perform daily tasks including checking customers in/out, modifying reservations, monitoring room availability, analyzing reports, and managing corporate/group bookings• Quore: Logging requests for maintenance, housekeeping, and front desk to ensure requests are fulfilled• Payment Procedures: Posting charges, handling credit card information, operating credit card reader, and handling cash payments