• Same duties as IET Intern below.

• In addition to the duties of Online Shopping Clerk listed below:• Created scripts to help automate the data collection for reporting.• Monitored and logged issues relating to a major system upgrade. • Continuously shared this list during bi-weekly conference calls to gather feedback and share information.• Developed, deployed, and maintained custom browser extensions to improve efficiency and reduce errors.• Kept inventory of equipment, recorded and reported any problems while assisting in troubleshooting and repair.

• Helped diagnose and resolve various technical issues.• Assisted with the installation and wiring of servers, switches, and other racked network equipment.• Utilized Ivanti management software to inventory PCs and troubleshoot issues.• Provisioned new devices to work within the company’s network and AD.• Implemented and documented configuration for Xerox MFDs to support color printing accounting while still maintaining functionality with legacy systems.• Assisted in upgrading phone systems to VOIP.• Utilized Unifi Network Manager and My Sonicwall to manage and track network devices.• Upgraded backup batteries within POS systems.

• Working on a tight schedule.• Managing priorities of many different tasks at once.• Customer service.• Training new associates.• Working as a team while making sure everyone is on task to ensure on-time completion of pickup and delivery grocery orders.