Analytics Solutions Associate
• Owned analysis and story development for high-priority requests from CCB Executive Leadership on Chase's comparative performance in the Affluent and High Net Worth customer segments• Redesigned model which evaluates 400K loans annually to ensure fairness across customers – ultimately saving ~$10MM in impact per year• Led redevelopment of tool that automates the end-to-end process of providing causal insights on business practices across lines of business• Managed analysis determining value of customer enrollment in different alerts and development of High Value Alert OKR for Digital Communications• Served as Client Lead on Force For Good project in which we consulted the Delaware Art Museum on optimal CRM platform and charted the migration plan