Noah Diggins Email & Phone Number

Salem, New Hampshire, United States

Derry, New Hampshire, United States

• Develop quality inspect and test standards for defect returns• Project manage FMEA/dFMEA projects for new or existing Autostore products• Project management of new Autostore builds for training/testing/storage/demo purpose• Lead support team in salesforce incident case reviews and support-line phone calls• Design and execute training plans for new hires• Conduct monthly/yearly performance reports with support staff• Conduct Interviews for potential Autostore Service members• Provide and create onboarding plans for new employees• Scheduling for 24/7 phone support shifts• Responsible for team expense reports and travel arrangements

Derry, New Hampshire

• Liaison with Partners and Development to investigate quality defects or software/firmware complications• Develop instructional guides for robot preventative maintenance, part returns, and firmware programming• Conduct training for install, commissioning, and servicing new Autostore warehouses• Cooperate with supporter team in salesforce incident case reviews and support-line phone calls• Organize and implement warranty protocols for the US service team• Participated in extensive field servicing and support of new product releases• Provided onsite supervision and auditing for substandard grid installation

Durham, Nh

UNH Precision Racing is an engineering team dedicated to designing, building, and testing an open-wheeled race car to compete in the Formula SAE (Society of Automotive Engineers) competition. The group provides invaluable hands-on experience in automotive design to any interested students. • Modeled and manufactured pedal box assembly using Solidworks 2018 and Datron CNC milling machines• Competed in the Formula Society of Automotive Engineers (FSAE) competition at Michigan International Speedway• Created team website detailing upcoming events, project history, and group aspirations• Fabricated fuel tank from 6061-T6 aluminum

Milford, Nh

• Aided in management of printed circuit board (PCB) manufacturing • Conducted quality control monitoring of thermal profiling processes• Organized and purchased surface mount technology (SMT) stencils• Carried out Kanban based assembly of explosive and narcotic detection devices• Researched company NCMR’s to locate areas of improvement in manufacturing processes• Worked to reorganize stencil inventory management and cleaning systems

Merrimack Nh

• Reevaluated cloud security protocols for the audit and wholesale risk IT department• Participated in events that promoted STEM fields of study to elementary and middle school students• Reviewed and became oriented with company Scrum project management practices

Bachelor'S Degree, Mechanical Engineering

Activities and Societies: Frisbee Club, Swing Dance, FSAE UNH Precision Racing

High School Diploma

Activities and Societies: First Robotics league, Frisbee Club, Battle of the Bands