Analyst, Records And Information Management
Current• Analyzed business processes based on lifecycle and designed workflow of ECM in collaboration with OpenText and business owners; supporting ECM Phase 2 implementation and rollout• Engage with Records Classifiers to establish work priorities, provide guidance and assign tasks• Designed ServiceNow structure and workflow for Information Management requests• Develop documentation and review policies, leveraging in-depth knowledge and best practices of information management including retention schedules and disposition process• During manager absence, coordinated staffing, while providing coverage and oversight of all team positions to ensure consistent delivery of services• Process Access to Information and Privacy (ATIP) requests for Health Authorities, lawyers and individual • Proposed SharePoint and Aprio document management structures in collaboration with key executive stakeholders and legal counsel; designed and built approved document libraries based on recommendations• Act as subject matter expert on information management solutions, providing training and support as required