Operations Engineer
CurrentIn this role, I optimize business processes, resolve complex problems, and drive business efficiency through data analysis.● Leveraged programming skills in Javascript and Python to enhance system performance, boosting efficiency by 30%.● Successfully administered and optimized business-critical applications, reducing downtime by 20%.● Executed end-to-end projects with cross-departmental collaboration, delivering all on time and within budget.● Increased data accuracy and insightfulness by 25% through advanced Excel reporting and data analysis.● Consistently troubleshooted and resolved technical issues in automation/data platforms, improving system reliability.● Proactively developed skills in Power BI, Zapier, Microsoft Power Automate, Zen Desk, Zoho Desk, and Salesforce