Business Development Duties; Conducted training sessions with a client and their employees on how to use Microsoft Outlook to minimise deficiencies and maximize productivity.Business Operations Duties; Successfully planned, designed and executed the researched and implementation of a customised database that monitors projects from start to completion, tracks timesheets, billing, alerts collaborators and performs project analysis which improved operational efficiency by 20% in the first two (2) months of implementation.Graphics Design & Branding Duties; Servicing clients’ businesses with multiple varieties of graphic designs ranging from business cards to menus that are each customised according to specific brandEvent Management Duties; Co-designed, developed and produced a 3 months’ community networking event and a youth conference with several high profile attendees which included the Metropolitan Police and various councils’ representatives.Fundraising Duties; Researched, developed and implemented a highly successful 5 years charity campaign for an international charity spanning multiple countries, 3 continents which increased the client’s donor base by 30% in the first two (2) months.Personal Assistant Duties; Implemented a collaborative structure to monitor all aspects of client’s internal and external visitor meetings, seminars and interviews with the help of google calendar.Organisational Development Duties; Conducted organisational internal and external surveys and researches to better understand the environment, the industry, and the culture of the organisation, created new programs and began a strategic plan to change corporate culture.Website Design & Development Duties; Designed, curated and implemented 5 customised websites for different clients from various business sectors including 2 international charity that included e-commerce, booking, portfolio, contact form, blog, invoicing and multilingual functionalities.

Some of my accomplishments assisting senior managers in the organisation:Administrative Duties; Monitored the carers’ booking software (CM2000 & Staff plan) and addressed issues on late and missed visits and made appropriate referrals for further training.Business Development Duties; The first employee in the whole organisation since it started to successfully recruit, assessed and supervised three (3) volunteers for a total time period of 13 weeks.Business Operations Duties; Successfully completed a 3 years multi-million pounds tender for the London Borough of Tower Hamlets.Graphics Design & Branding Duties; Serviced the company with multiple varieties of graphic designs ranging from business cards to recruitment flyers that are each customised according to specific service.Human Resources Duties; Co-authored and designed a client’s company's employee handbook outlining payroll, background checks, benefits, company policies, breaks, vacation, and performance expectations for full-time and part-time employees.IT & Data Management; Provided cost-effective disaster recovery solutions across multivendor platforms by retrieving and being in charge of the creation, testing and the deployment of the spreadsheet that accurately calculated the travel time of over 700 care workers spanning from 2013 - 2016 therefore minimising the company losses by 30%. Payroll & Accounts Duties; Conducted exit interviews and ensured completion of necessary employment termination paperwork with the accurate sign-offs and appropriate filing.Personal Assistant Duties; Liaised with CQC representatives on inspection day and ensured all information they required were provided and updates were completed accordingly as instructed.Training & Development Duties; Liaised with training providers to start the process of registering the agency as a health and social care training provider creating another avenue for revenue for the company.

My responsibilities includes:In charge of managing and executing the Skills for Redundancy (SFR) project which was initiated by the Department of Work and Pension (DWP).Coordinated, managed and monitored the referrals for the program through the Job Centre Plus.Identified cost savings opportunities while managing vendor management functionsManaged the design and development of all marketing materials including online publications.Facilitated coordination and communication between stake holders and contractors Managed and lead the project team.

Assessed and registered clients who are deemed ready for enterprise, referrals will come through Job centre plus, work programme companies and various other private and public sectors.Provided professional and comprehensive advice and support to individual clients preparing to start up and grow businesses.Assisted clients in the preparation of business plan and cash flow forecasts.Offered excellent quality business/self-employment advice and support in a community setting.Assisted clients in defining and refining their business idea and business plan, making sure that benefits advice and Better off Calculations have been conducted.Kept up to date with the latest developments in micro-enterprise, self employment, small businesses and the welfare reform benefits which impact it through internet research, business conferences, networking events and training opportunities.Advised clients in best business practices, signing off benefits and obtaining UTR, tracking grant expenditure, record keeping and tax returns and match with a business mentor for business sustainment.Identified and recommended to the client any business support initiatives (e.g. available funding) and working practices (e.g. networking) that may be of interest or benefit to clients and ensured that they received services in line with the needs of their businesses. Made appropriate referrals.Assessed clients’ needs and referring accordingly to appropriate sources of help to overcome barriers.Organised group workshop training sessions for clients on all aspects of self employment and refer to external partners where available to make best use of resources.Met targets set by the Enterprise Manager.