Noel Garwick Email & Phone Number

Atlanta, Georgia, United States

Summary: Creating refactors, redesigns, and incremental improvements to support a financial software as a service product with a 10+ year old legacy codebase. Conduct code reviews, mentor, and collaborate with fellow developers.* Reporting Studio - Improved and maintained a modern reinvention of the company’s main offering, supporting a variety of essential financial reports with many customizable features. Improvements include the introduction of abstract classes which vastly streamlined report creation and the removal of duplicate code in the large legacy codebase, and refactors of widely used internal services that have greatly reduced report processing time (Typescript, React.js, Jest, C#.Net, postgreSQL, Entity Framework, LINQ, Amazon SQS)* Reporting Regression Test Suite - Authored numerous tools for a large-scale regression suite introducing automation in test generation, modification, and organization for improved test coverage, efficiency, consistency, and usability (C#, NUnit, Moq, python)* Scrum Master - Rotating Scrum Master role, assisting my team with various duties including leading meetings, assisting with Jira ticket hygiene, and ensuring team sprint goals are met/exceeded (Jira, Confluence)

Atlanta, Georgia, United States

* Complete Lease Entry Redesign - A complete backend/frontend redesign and new implementation of the lease entry system to create an attractive, modern, user-friendly interface for onboarding and updating important client data (Typescript, React.js, Jest, Redux C#.Net, NUnit, postgreSQL, Entity Framework, LINQ)* Custom Journal Entries - Worked on custom, customer-specific financial reporting to implement requested features and address bugs. (C#.Net, NUint, postgreSQL, Entity Framework, LINQ)* Agile Scrum with 2-week sprints / release cadence

Woodstock, Georgia, United States

* Computer Telephony Integration (CTI) - Designed, implemented, maintained various IVR (automated phone applications) including those with real-time interfaces to payment APIs (ex: FTNI), card/redemption services (ex: Chick-fil-A), etc. (C#.Net, VB.Net, Microsoft SQL)* Server Migration - Planned and administered migration of multiple legacy servers to VM (MS Server 2008 R2, MS SQL Server 2008 → MS Server 2019, MS SQL Server 2019)* Fullstack/Web Development - Designed/implemented/maintained numerous tools and interfaces for various customer or internal needs including customizable reports, schedulers, monitors/alerts. As well as our in-house call center agent application utilizing WebRTC and agent tools for searching/logging various account specific call data (VB.Net→C#.Net/MVC, dotNetNuke, MS SQL, WebRTC)* Server/Database Administration - Supported and maintained cloud servers (originally physical servers which were migrated to VMs) including all network services and hosted databases with excess of billions of records used for database-driven behaviors and reporting (MS Server 2008 R2 → 2019, PRTG Network Monitor, IIS, MS SQL Server 2008 R2 → 2019, CTI32, HMPElements)* Account Management - Supported dozens of accounts/customers, forming/maintaining customer relationships and ensuring that their applicable needs and wants were addressed* Project Management - Gathered customer requirements; Designed specifications; Set and Enforced project milestones/deadlines; Managed customer communication and coordination involving various teams/vendors

Greater Atlanta Area

* Data Entry Tools to Support Class Action Claims Process - Wrote various front-ends (GUI) to interface with MySQL databases, OCR and parse information from scanned documentation, as well as aid in various other client processing duties in support of our data entry team and office staff (python, pyodbc, pyQt, MySQL)* Automated Claim Submission - Wrote a custom interface to automate the process of submitting thousands of clients to an online claimant portal (python, pyodbc, pyQt, MySQL)* Custom Reporting - Wrote and maintained automated web-based tools to pull / verify / update various claimant information from various online and local resources for an excess of 10,000 clients (python, MySQL)* Storage and Backups - Implemented and supported large network storage/backup systems; experience with VMware/ESXi, AWS, Bacula* Trial Exhibits - Designed, Programmed, and Presented at trial varied/detailed media exhibits (python, SDL)* Tech Writing - Drafted documentation and the workflow process for all aforementioned tools and scripts.

* Worked with clients to develop concise and accurate scopes of work* Acted as line of communication between customers, technicians, and end clients* Employed sales skills to help develop the company's pool of resources* Fast-paced environment; Answered ~200 emails and 25 to 30 phone calls per hour* Vetted technicians and negotiated rates/scheduling to ensure that projects were completed ahead of schedule and under budget* Maintained concise notes of all interactions listed above to document project status between team members

Kennesaw, Ga

* Best Director – KSU Owl Radio 1st Annual Student Media Awards (March 2011)* Designed Processes, Programs, and Scripts; Wrote accompanying documentation* Trained all incoming staff (~40/semester) in use of programs and on-air/off-air equipment* Produced audio for on-air use, including promotional materials, underwriting, and complete broadcasts* Maintained Station's website for online stream* Audio hardware/software troubleshooting and repair; General IT